Fabricio Lopez

Fabricio Lopez

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Sales and Operations
Honduras

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Résumé


Jobs verified_user 0% verified
  • F
    VP of Sales and Operations
    Fonda Technologies
    May 2021 - Aug 2024 (3 years 4 months)
    I started as a Customer Service Representative, where my strong performance in client support earned me a promotion to Sales Development Representative (SDR). In this role, I excelled at lead generation and fostering client relationships, which led to my advancement as an Account Executive (Closer), where I successfully managed high-value contracts and expanded key accounts. My final promotion to VP of Sales and Operations allowed me to lead both sales initiatives and oversee company-wide operations As VP, I played a critical role in securing a $2M investment to scale the business and implemented transformative strategies that optimized workflows across all departments. I focused on aligning sales and operational goals, introducing AI-drive
  • Alorica
    Sales Agent
    Alorica
    Nov 2020 - May 2021 (7 months)
    Sales representative in a dynamic, season-focused environment. Sold winter and summer products through inbound calls, utilizing excellent communication skills and adaptability to meet seasonal demands and exceed customer expectations.
  • Concentrix
    Customer Service Representative
    Concentrix
    Sep 2019 - Nov 2020 (1 year 3 months)
    Served as a representative for one of the top home services providers in the U.S., specializing in customer service, tech support, billing, and upselling for home alarms, TVs, homephones, and internet services. Focused on resolving issues quickly and effectively while identifying opportunities to recommend additional products and services to meet customer needs.
  • Allied Global
    Enterprise Agent
    Allied Global
    Sep 2015 - Apr 2019 (3 years 8 months)
    Worked for a leading telecommunications company, starting in customer service and progressively advancing through multiple key roles over the years. I gained expertise in technical support,, refund management,, and enterprise account management. I successfully managed relationships with 10 major telecom providers, including T-Mobile, AT&T, Verizon, and Sprint. This experience allowed me to develop a deep understanding of the telecommunications industry, refine my leadership and problem-solving skills, and contribute to the success of various departments.
Education verified_user 0% verified
  • S
    Samsung Next Master of Business Administration Sales Workshop & Mastermind
    Feb 2024 - May 2024 (4 months)
  • I
    Bachelor of Science and
    ITM
    Feb 2012 - Jun 2013 (1 year 5 months)