Fabiola Patricia Machado

Fabiola Patricia Machado

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Administrative Virtual Assistant
San Salvador Department, El Salvador
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Timeline

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Résumé

Jobs verified_user 0% verified
  • Stafi
    Legal Intake Specialist
    Stafi
    Dec 2024 - Mar 2025 (4 months)
    Worked with multiple personal injury law firms to support attorneys by managing client intake, ensuring accurate documentation, and coordinating initial case details. - Conducted detailed client interviews to gather case information and determine eligibility. - Entered and organized case data into CRM and legal management systems. - Followed up with potential clients and scheduled consultations for attorneys.
  • There is Talent
    Medical Administrative Assistant
    There is Talent
    Jun 2024 - Oct 2024 (5 months)
    Provided administrative and patient support for a private medical practice, managing key front-office responsibilities remotely. - Scheduled patient appointments and managed calendar updates. - Processed prescription refill requests and coordinated with pharmacies. - Triaged patient calls and routed inquiries to appropriate departments.
  • Foundever
    Customer Service Advocate
    Foundever
    Mar 2022 - Apr 2024 (2 years 2 months)
    Delivered bilingual support to policyholders, assisting with claims, coverage questions, and account updates. - Resolved customer inquiries via phone and email in both English and Spanish. - Explained policy coverage and processed claim status updates. - Maintained detailed records of interactions and escalated complex cases as needed.
Education verified_user 0% verified