Results-driven Bilingual Specialist (English C2 / Spanish) with over 2 years of experience spanning technical support, back-office operations, client relations, and educational tutoring. Proven track record in resolving complex issues, managing CRM systems with high accuracy, and delivering exceptional customer experiences across fast-paced international environments. Fast learner and highly adaptable professional, skilled at leveraging software tools and clear communication to streamline processes and optimize workflow efficiency.