Fabio Ever Medina Sulca

Fabio Ever Medina Sulca

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Customer Service Agent
Lima, Callao Region, Peru

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Résumé


Jobs verified_user 0% verified
  • Papaya Tutor
    Math, Algebra and ELA Tutor at Papaya
    Papaya Tutor
    Sep 2025 - Apr 2026 (8 months)
    Delivered 1-on-1 online tutoring sessions in Math, Algebra, ELA, and English to students aged 8–16 entirely in English. Adapted teaching methods to diverse learning styles to improve student engagement, managing multiple sessions efficiently in a high-performance environment.
  • Z
    Audiovisual editor
    Zoe Fotografía
    Mar 2025 - Dec 2025 (10 months)
    Editing social events and media
  • Concentrix
    Teleoperador
    Concentrix
    Sep 2024 - Jan 2025 (5 months)
    ustomer Support Specialist with strong bilingual communication skills and experience assisting clients across multiple platforms.
  • C
    Back Office Support Specialist
    CENTRO DE VENTAS– UNALM
    Apr 2024 - Jun 2024 (3 months)
    Processed and managed customer requests using CRM systems with high accuracy. Validated administrative documentation, updated operational databases, and generated Excel reports to track performance. Coordinated cross-departmentally to follow up on complex cases through to full resolution.
  • Teleperformance
    Teleoperador public Remote experience
    Teleperformance
    Aug 2023 - Apr 2024 (9 months)
    Customer Support Specialist handling inbound calls related to a clothes store company and tech support.
  • T
    Teleoperador
    T-COMUNICA
    Feb 2022 - Jun 2022 (5 months)
    Customer service agent handling multiple inbound and chats for a tech company in spanish.
Education verified_user 0% verified
  • Universidad Nacional Agraria La Molina
    Zootechnics Engineer
    Universidad Nacional Agraria La Molina
    Mar 2019 - Current (7 years 8 months)
    Leveraged 5 years of experience at the college to develop full proficiency in email management.