FABIÁN SOLÍS BALMA Recruiter

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Sr. Human Talent Lead (HRBP in charge

Jacobo Business Solutions

Mar 2023 - Feb 2024 (1 year)

Building Maintenance). GBS Data Corporation: is a company focused on outsourcing services, dedicated to the development of integrated products and systems, with strong presence in Mexico, Central America, Colombia, Peru, Chile and the Caribbean Region. Then I was part of the organization after there was a change to the Employer's name to MarketSource S.R.L. Responsibilities: • Conducts weekly meetings with respective business units. • Consultant for the line management, providing HR guidance when appropriate. • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies. • Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.

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Sr. IT Recruiter (Associate Manager – Temp.)

Apr 2022 - Nov 2022 (8 months)

HCL Technologies: offers services and products through three business units: IT and Business Services (ITBS), Engineering and R&D Services (ERS) and Products & Platforms (P&P). Our proven three-pronged approach can play holistically in a client's overall strategy or contribute individually to an independent growth strategy. Responsibilities: • Partnering closely with a company's senior leadership to develop an effective HR agenda with the IT Digital Line of Business. • Increased pace of change that affected Talent Acquisition during HCL's ramp-up in Costa Rica. • For the whole IT Digital Line of business, I oversaw: • In charge of or analyzing metrics and trends with HR & Talent Acquisition Group. • Resolved complicated issues of emp

A

Recruitment & HR Services Manager

Aximtrade

Feb 2021 - Mar 2022 (1 year 2 months)

Servicios Corporativos de Personal) AXIM Global: Enterprise Communications expert that provides the process, tools, and management framework to help companies navigate their vendor confusion, manage complexity and risk, and better cost control Enterprise-class managed hosted, and cloud-based solutions. Responsibilities: • US Staffing Manager: Resource planning – managing allocation of consultants to projects. Recruited – full-time staff and contractors, including implementing a database management online system AXIM didn't have. • HR/Training services – onboarding new staff/contractors, training coordination, being a consultant for non-local Executive Line and Board of Directors about the Costa Rican labor law. CR Recruitment Manager

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HR Process Lead, HR

Mar 2019 - Dec 2020 (1 year 10 months)

for the Employee Resource Center at Amazon. Amazon: multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. Responsibilities: • Led a Team of 14 Senior Agents • Led the Background check program support including adjudication and troubleshooting • Supported the drug test program. • Continually research and work to improve the efficiency and effectiveness of existing systems and look for enhancements related to current systems and procedures based on KAIZEN and LEAN methodologies. • Coordinated all technical program enhancement projects with HR systems teams. • Improved and maintained metrics for human resources, leadership, and business review. • Monitored serv

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IT Recruiter & HR Generalist

Feb 2019 - Feb 2020 (1 year 1 month)

Eurofins Scientific, through its subsidiaries, is the world leader in food, environment, pharmaceutical and cosmetic products testing and in agro science CRO services. Responsibilities: • Developed and executed the strategy to build up the ramp-up operations of the Global IT Tower in Costa Rica. • Business Process Improvement; analyzed, reviewed, and improved existing business processes and adapted them to the Costa Rican local law. • Vendor Management: researched and sourced vendors, obtained quotes with pricing, capabilities, turnaround times, and quality of work, negotiated contracts, managed relationships, assigned jobs, and evaluated performance. • Employer Branding: The Ambassador that introduced the company as a great place to

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Sr. Regional Talent Acquisition Lead & Regional HR Generalist

LACNIC CAMPUS

Jun 2015 - Jan 2019 (3 years 8 months)

ECOLAB SRL: a company that provides water, hygiene and energy technologies and services to the food, energy, healthcare, industrial and hospitality markets. Responsibilities: • Responsible for candidate sourcing through all available mechanisms including job boards, social media, professional associations, educational institutions, etc. • Recruiting Systems: Worked with HRIS and serves as the point of contact for current applicant tracking system (ATS) including maintaining System Admin: Kenexa (BrassRing). • Recruiting and Employment: Worked closely with hiring managers to understand service expectations, positions need, associated timelines, and organization dynamics. I made hiring recommendations and influenced hiring decisions in t

Senior IT Recruiter for Global Service Desk (GSD)

Hewlett Packard

Nov 2011 - May 2015 (3 years 7 months)

HP Costa Rica (ENTSERV COSTA RICA LIMITADA): multinational information technology (IT) company that sells hardware, software and related business services. Responsibilities: • In charge of the FLCR (Full Life Cycle Recruiting) starting from New Position requirements gathering (Job Description Review) until setting up candidates to the onboarding phase. (Includes technical pre-screening calls, interview scheduling, follow-up phone calls, offer letter creation/extension, and background check request processing. • Receive grant applications and coordinate notebooks of applications for Trustee review. Assist • Executive Director, Director of Development, HRGO, Events and Marketing Coordinator as well as the Database Administrator (HRIS).

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HR Generalist (contractor

Amway SSC). STT Group

Feb 2010 - Feb 2011 (1 year 1 month)

Responsibilities: • HR Generalist for Amway Shared Service Center: in charge of the labor relations, disciplinary actions, development, benefits and compensation.

HR Specialist

FIRST

Jan 2007 - Jan 2010 (3 years 1 month)

financial institutions and card issuers Responsibilities: • HR Specialist Responsible for performing functions in HR including job descriptions, support compensation administration, maintenance of salary scales, benefits plan, and regular HR paperwork for the workforce. Also, in charge of supporting all the processes for the Domestic Payroll in the USA. • Dedicated 40% of my work time as a US IT Sourcer.

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Senior HR Assistant

Inco

Responsibilities: PEOPLESOFT: • Ensure data integrity in HRIS (PeopleSoft) systems. • Daily maintenance of HRIS systems: entering new employees and updating employee information. • Attendance tracking: coordinate with managers to ensure employees are on the correct schedule pattern and crew sheets. PAYROLL: • Ensure timely payroll reporting from SJO (Site in San Jose) to Amazon's corporate payroll office. • Ability to troubleshoot reporting errors before transmission. • Coordinate with managers, using labor-tracking tools, to ensure employees are on the correct schedule patterns. IT RECRUITING AND ADMINISTRATIVE: • Assisted internal customers with benefits, orientation, payroll, scheduling, and stock inquiries. • In charge of

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