Fabian Ochoa Dispatcher at Central de Fletes Monterrey SA de Cv • Ciudad de

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Truck Dispatcher

Miles Freight

Nov 2021 - Current (4 years 6 months)

Myjob as a supervisor of 5 agents is to maintain logistics in the best way, supervise that the processes is done correctly , load creation, unit dispatch, cargo assignment, unit maintenance, proof of delivery , unit monitoring, satellite tracking, keep the client informed at all times. • Customer Service • Performing administrative tasks. • Telephone and email support. • Teamwork to meet company goals. • Problem resolution.
Agente de customer service

Central de Fletes Monterrey

Oct 2017 - Nov 2021 (4 years 2 months)

• Virtually work Laredo Texas, physically in Mexico. My activities within the ITS broker in which I work as a forwarder - analyst, were exports and imports, mainly in exports, the company in Mexico has clients that move shipments to the United States and we have the broker in Laredo Texas, once the cargo arrives in the American territory myjob was to find carriers so that they can continue delivery within the U.S. , we had a team on the Mexican side that is in charge of making the crossing, customs clearance and final delivery to the client, my work focuses on transit within the American Union. Another of my activities was to schedule delivery appointments with the warehouses as well as follow up on 3 check calls a day for each load to che
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Documentador

Potosinos Express

Jun 2017

• Maintaining order and cleanliness in the workplace. • Maintenance of the database and records. • Customer Support. • Performing administrative tasks. • label printing

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Fabian Ochoa

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