F

Fabian Bordel Elutchanz

About

Detail

Business Analyst
Uruguay

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • TCS
    Business Analyst
    TCS
    Apr 2021 - Jul 2025 (4 years 4 months)
    • Acted as a liaison between business stakeholders and technical teams, creating detailed Business Requirement documents.
    • Managed and refined the backlog, defining user stories, acceptance criteria, and prioritizing enhancements.
    • Analyzed systems and procedures, designed processes, and documented operating models using Scrum and Agile practices.
    • Enhanced operational efficiency by drafting, reviewing, and updating SOPs, reducing the count from 80 to 40.
    • Performed backoffice/auditing tasks for Cloud Business Operations, managing Office 365, internal databases, and invoice processing.
    • Led and onboarded teams, conducted training sessions, workshops, and interviews.
    • Collaborated with Vendor Managers to s
  • CPA Ferrere
    Sr Business Developer (Banking and Technology)
    CPA Ferrere
    Dec 2016 - Oct 2019 (2 years 11 months)
    • Conducted research and booked meetings with current and potential clients to generate new business areas.
    • Evaluated participation in commercial bids and collaborated on commercial proposals.
    • Organized international trips to manage client relationships.
    • Trained business units in new CRM tools and audited records.
    • Coordinated with the Marketing team for event merchandising and website updates.
    • Evaluated joint ventures, generating 10+ commercial agreements.
    • Utilized marketing automation tools to streamline campaign execution and improve lead tracking in coordination with the marketing department.
    • Managed updates for website content using WordPress to ensure brand consistency and effective digi
  • Edenred
    Commercial Backoffice Assistant
    Edenred
    Jul 2015 - May 2016 (11 months)
    • Managed corporate client portfolios and developed commercial proposals.
    • Delivered and followed up on business contracts and documentation for client onboarding.
    • Managed the migration of current clients to the new card system.
    • Leveraged proficiency in WordPress to maintain and organize internal client databases, ensuring efficient data retrieval and accurate account management.
  • IronFX
    Sr Sales Account Manager / Business Developer
    IronFX
    May 2013 - Mar 2015 (1 year 11 months)
    • Participated in the project of opening the LATAM headquarters.
    • Trained new employees on business processes, trading platforms, and CRM management.
    • Analyzed market needs to create tailor-made commercial proposals and cross-selling strategies.
    • Organized business trips, events, and seminars; implemented marketing campaigns via social media and fairs.
  • A
    Web Support Representative
    APAC Customer Services
    Dec 2012 - Apr 2013 (5 months)
    • Supported web sites for the Blue Cross and Blue Shield group, assisting customers and providers with registration and account management.
    • Escalated technical tickets and managed sensitive medical and personal information.
    • Developed platforms to optimize processes and workflows.
  • Ocwen Financial Corporation
    Home Retention Consultant & Cust Care Representative
    Ocwen Financial Corporation
    Dec 2010 - Aug 2012 (1 year 9 months)
    • Managed mortgages from the USA, including loan information, databases, payments, and escrow accounts.
    • Handled debtors' files for loan modifications, reinstatements, and settlements.
    • Utilized platforms such as Citrix, Speedpay, and Loan Modification Software.
  • Sabre Hospitality Solutions
    Quality Assurance Associate
    Sabre Hospitality Solutions
    Feb 2010 - Dec 2010 (11 months)
    • Conducted requirements surveyance for hotel chains using "use-case" specification tools.
    • Performed quality control on data entries according to customer requests.
    • Managed deadlines for GDS migrations (Sabre, Amadeus, Apollo/Galileo, Worldspan, Pegasus IDS).
  • Telecom Networks
    Customer Service Representative
    Telecom Networks
    Oct 2009 - Feb 2010 (5 months)
    Implementing telemarketing campaigns for the companies "My Golden Envelope" and "VERRUS".
Education verified_user 0% verified
  • Hunan University
    Business and Management
    Hunan University
    May 2017 - Jul 2017 (3 months)
    Completed
  • Universidad de la República
    International Relations
    Universidad de la República
    Jan 2007 - Jul 2008 (1 year 7 months)
    Not Completed
  • Universidad de Oriente
    Civil Engineering
    Universidad de Oriente
    Sep 2001 - Jul 2005 (3 years 11 months)
    Not Completed
  • U
    English Language Course
    Unidad Educativa Instituto Experimental
    Sep 1989 - Jul 2000 (10 years 11 months)
    Completed