I'm from Venezuela, I moved to Croatia 3 year ago in search of better opportunities. A proactive person who likes to work in groups, responsible and with all the tools to achieve customer satisfaction, planning to develop innovative and creative solutions to problems and managing projects from conception to successful completion. I possess exceptional interpersonal, communication and people management skills.
Contact Fabiana regarding:
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Internships
Starting at
USD10/hour
Timeline
work
Job
Résumé
Jobs
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0% verified
C
Customer Service
Jul 2021 - Current(3 years 11 months)
- Close 70 cases per day
- Assist with translations
Attention and advice to customers by phone, mail and chat through SalesForce.
Requirements taking and management.
Coordination of services for the client.
Attention and processing of incidents.
Handling customer complaints.
Post-sale executive
MetLife Colombia
Jun 2019 - Oct 2019(5 months)
- Solve customer-related problems
B
Costumer Service
Boden
Feb 2018 - Jun 2019(1 year 5 months)
- Venta sobre los 3000 USD
- atencion al cliente
Costumer Service
MetLife Colombia
Oct 2017 - Jun 2018(9 months)
- Metas mensuales 100 UF
- Ventas y atencion al cliente