👋 Welcome to my profile! I'm a Customer Support and healthcare support professional with over 4 years of experience helping businesses across the USA, Canada, and Australia. For the past 3+ years, I've specialized in healthcare services, supporting medical practices with patient scheduling, records management, and operational efficiency. I quickly adapt to new tools and processes, making me effective in fast-paced healthcare environments. What I bring: ✅ Patient & Customer Support – Managing appointments, handling records, ensuring smooth experiences for patients and teams 📑 EMR & Medical Records Management – Expert in eClinicalWorks, gGastro, Nextech, AthenaOne, EPIC, OPIE for efficient documentation and data handling ♻️ CRM and other tools Management - Apollo, Zoho, Hubspot, Podium, Caremessage. 📅 Clinic Operations & Scheduling – Keeping practices organized with structured scheduling and workflow optimization ⚡ Communication & Problem-Solving – Quick, professional, empathetic resolution of concerns and challenges I'm passionate about helping healthcare teams streamline operations so they can focus on patient care. Detail-oriented, organized, and proactive, I thrive on improving workflows and solving problems efficiently. Ready to contribute to your team's success! Let's connect! 🤝
