Nicolas Paillere
About
Detail
Head of Sales Strat & Operations
France
Résumé
Jobs
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Head Of Sales Strat & OperationsPennylaneMay 2026 - Current (6 months)Leading a 10+ member Strat & Ops team to drive high-impact sales transformation and data-driven commercial strategy.- Director of Business ExcellenceGojobJan 2023 - Apr 2026 (3 years 4 months)- Built and scaled a high-performing team of 7.
- Transformed the company’s data function, implementing robust processes and
standardized KPIs based on market best practices, enabling reliable business
insights.
- Developed dashboards and reporting frameworks that empowered data-driven
decisions across all business units.
- Led change management initiatives and adoption of new product features,
improving operational efficiency and team alignment.
- Delivered measurable impact: supported +30% annual topline growth since
2021 and increased operational productivity by 60% over 3 years. - Head of Business ExcellenceGojobJan 2021 - Dec 2022 (2 years)
- Senior Key Account ManagerDoctolibSep 2019 - Mar 2021 (1 year 7 months)- Managed 40+ strategic hospital accounts, driving adoption of digital scheduling
tools and improving operational efficiency.
- Designed and implemented all dashboards and supporting materials for
quarterly performance reviews, enabling hospital leadership to make
data-driven decisions.
- Conducted training and workshops for hospital teams, increasing platform
adoption and workflow efficiency. - Sales & Key Account ExcellenceDoctolibJul 2016 - Aug 2019 (3 years 2 months)- Served as First Sales Operations Manager at MonDocteur (acquired by Doctolib
in 2018).
- Led successful migration of CRM systems from Pipedrive to Salesforce for 160
users. (setup, migration and training).
- Implemented performance metrics & nocode tools to track sales effectiveness
and increase performance. - Juinior ConsultantYliosMar 2015 - Sep 2015 (7 months)
- Auditeur financier juniorEYSep 2014 - Feb 2015 (6 months)
Education
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- Learning to ScaleLearning to ScaleJan 2023
- Social Business CertificateHEC ParisJan 2016Hands on Field Experience in a small Social Business. Within a team of three students, we delivered an analysis of the value chain and made recommendations to help the founders run their business.
Classes on Business & Poverty. Sustainable Finance, Entrepreneurship, Writing a Social Business Model.. - Master in International BusinessCEMS The Global Alliance in Management EducationJan 2015 - Jan 2016 (1 year 1 month)
- CEMS Master in International Business, Business / ManagementUniversity of StGallenJan 2015 - Jan 2016 (1 year 1 month)Exchange Semester during my Masters Year in Partnership with CEMS and HEC Paris
- Social SciencesNational University of SingaporeJan 2013Exchange Semester - Social Sciences Classes and Trips in South East Asia
- CEMS Master in ManagementHEC ParisJan 2012 - Jan 2016 (4 years 1 month)#2 Masters in Management worldwide 2014, 2015, 2016 - Financial Times
#1 European Business Schools 2010, 2011, 2013 , #2 in 2012, 2014 and 2015 - Financial Times - NClasse Préparatoire ECSNotre Dame du GrandchampJan 2010 - Jan 2012 (2 years 1 month)
Projects (professional or personal)
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- DDaymon Worldwide - Omnichannel for Private Brands, An Analysis of the French MarketA thorough study of how private brands in the French Market deal with digitalization. How do customers behave? How should retailers adapt?
One other key question was: should we speak of omnichannel practices or rather multichannel practices?