C
Cedric Anne
Cedric Anne
About
Detail
Vice President of Technical Services
London, Ontario, Canada
I’m a technology executive focused on transforming complex operational ecosystems into scalable, intelligent platforms that accelerate customer outcomes, improve clinical workflows, and enable organizations to operate at their best.
Across my career at PointClickCare, I’ve led enterprise modernization across data ingestion, implementation workflows, integrations, provider onboarding, and multi-site enablement. My approach blends systems thinking, platform architecture, AI-native design, and decisive execution — turning ambiguity into clarity and turning clarity into outcomes.
What I do best:
I connect the dots across product, engineering, clinical operations, customer experience, and business strategy. I simplify complexity, mobilize teams, and build the platforms that eliminate friction and unlock scale.
Signature impacts:
• Built the enterprise ingestion & configuration engines powering all migrations, acquisitions, and product transitions
• Reduced implementation and configuration effort by 30%+ through AI-enabled workflows
• Unified integration platforms across Acute, Payer, Pharmacy, and Senior Care, cutting delivery cycles from 6–8 months to 6–8 weeks
• Recovered $8.5M in revenue leakage through lifecycle governance automation
• Scaled mobile health capabilities from 2 → 18 apps with Apple partnership & modern SDK architecture
• Enabled 95%+ accurate, AI-powered knowledge surfacing, transforming onboarding and support efficiency
• Delivered $13M ARR in Marketplace enablement and $4M ARR in MDM services
I believe modern technology leadership is about building systems that scale, teams that thrive, and outcomes that matter. AI is not an add-on, it’s an operating model shift. And transformation is not a project, it’s a cultural rewiring.
I lead with clarity, purpose, and a strong bias toward action. My job is to remove friction, elevate talent, and create the conditions for teams to deliver the best work of their careers.
Across my career at PointClickCare, I’ve led enterprise modernization across data ingestion, implementation workflows, integrations, provider onboarding, and multi-site enablement. My approach blends systems thinking, platform architecture, AI-native design, and decisive execution — turning ambiguity into clarity and turning clarity into outcomes.
What I do best:
I connect the dots across product, engineering, clinical operations, customer experience, and business strategy. I simplify complexity, mobilize teams, and build the platforms that eliminate friction and unlock scale.
Signature impacts:
• Built the enterprise ingestion & configuration engines powering all migrations, acquisitions, and product transitions
• Reduced implementation and configuration effort by 30%+ through AI-enabled workflows
• Unified integration platforms across Acute, Payer, Pharmacy, and Senior Care, cutting delivery cycles from 6–8 months to 6–8 weeks
• Recovered $8.5M in revenue leakage through lifecycle governance automation
• Scaled mobile health capabilities from 2 → 18 apps with Apple partnership & modern SDK architecture
• Enabled 95%+ accurate, AI-powered knowledge surfacing, transforming onboarding and support efficiency
• Delivered $13M ARR in Marketplace enablement and $4M ARR in MDM services
I believe modern technology leadership is about building systems that scale, teams that thrive, and outcomes that matter. AI is not an add-on, it’s an operating model shift. And transformation is not a project, it’s a cultural rewiring.
I lead with clarity, purpose, and a strong bias toward action. My job is to remove friction, elevate talent, and create the conditions for teams to deliver the best work of their careers.
