Voice AI Engineer — Nexus
Independent
May 2026 - Current (6 months)
Built production-grade bilingual voice AI agent for NBFC loan collections on Bolna platform. - LLM state machine with 8 conversation branches - RBI Fair Practices Code compliant — zero forbidden words in Hindi and English - TRAI DND compliance — honors immediately - Bilingual Hindi/Hinglish with automatic language detection and switching - Post-call structured JSON output for CRM