Armaan Kaderi

Sr. Business Development & Account Executive

nCircle Tech

Apr 2026 - Current (6 months)

Business Development Manager | AEC Staffing & Talent Solutions

● Developed and managed business relationships with Architecture, Engineering, Construction (AEC), BIM, and VDC organizations across US and international markets.

●Identified new business opportunities for AEC staffing, contract hiring, permanent placements, and project-based resource augmentation.

●Conducted client discovery meetings, capability presentations, and solution demonstrations showcasing BIM, CAD, Revit, Scan-to-BIM, Digital Twin, and engineering support services.

●Generated qualified leads through LinkedIn networking, outbound prospecting, referrals, and industry events. Partnered with hiring managers, project directors, a

Member

IndoSales

Mar 2026 - Current (7 months)

India’s Largest Sales Community for SDRs, AEs, and VPs of Sales in B2B & SaaS

Inside Sales Account Manager

Efficiently

Sep 2024 - Feb 2026 (1 year 6 months)

Managed construction solutions and software tools to achieve maximum productivity
with minimum wasted effort or expense. Business has changed, and so,
the way you operate needs to as well. Rethink the way you do things. -
Finish Management Enterprise Software Platform - Flexible Staffing
Solutions - Business Support Services.

Key Highlights:

● Understanding the Client's needs and requirements.
● Helping with placement with the right skills.
● And follow up with clients on regular basis.
● Sending the emails and voice mails to get hold with decision maker.
● And make them understand our benefits and inform them how different we are from other
placement firm.
● Arrange t

Relocation

Career Break

Jul 2024 - Aug 2024 (2 months)

Heading back to settle at my hometown Kolkata, a city of joy.

Sales Business Development Executive

Azuga Inc

Dec 2020 - Jun 2024 (3 years 7 months)

- Conducted extensive cold calling campaigns to generate leads and qualify prospects via Salesforce.
- Orchestrated targeted cold emailing campaigns, resulting in an increase in response rates and closure rates.
- Helped the company achieve revenue target through strategic work on accounts and helped Account Executive get Closed Won Deals.
- Collaborated closely with Account Executives to understand client needs and effectively communicate value propositions, leading to successful sales closures.
- Successfully helped my company test and start their business in the US & Canadian Region by bringing in deals.
- Conducting Pre-Discovery Calls to uncover relevant information and getting BANT done.
- Provided crucia

Senior Customer Relations

Swiggy

Oct 2019 - Nov 2020 (1 year 2 months)

An Escalations Supervisor is responsible for managing and resolving customer complaints and issues that have been escalated beyond the first level of customer support. Here are some typical job highlights for an Escalations Supervisor:

1. ●●Issue Resolution:●●
- Handle and resolve complex customer complaints and escalations.
- Ensure issues are addressed promptly and effectively.

2. ●●Customer Interaction:●●
- Communicate with customers to understand their concerns.
- Provide clear and concise information to customers regarding the resolution process.

3. ●●Team Leadership:●●
- Supervise and support a team of customer service representatives.
- Provide training

Manager of Sales

Sterling BPO Solutions Pvt Ltd

Jan 2018 - Feb 2019 (1 year 2 months)

A Customer Service Head for an Outbound and Inbound Australian B2B Telecom Process oversees both outbound and inbound customer service operations, ensuring high-quality service delivery to business clients. Here are some key highlights for this role:

1. ●●Leadership and Management:●●
- Lead and manage a team of customer service representatives handling both inbound and outbound calls.
- Set performance goals, monitor progress, and provide feedback and coaching to team members.

2. ●●Strategy and Planning:●●
- Develop and implement customer service strategies to enhance client satisfaction and retention.
- Plan and execute outbound campaigns to generate leads and drive sales.

3.

W

Account Manager

Wizard Marketing

Mar 2017 - Jan 2018 (11 months)

Account Management involves managing and nurturing relationships with clients to ensure their satisfaction and long-term loyalty. Key highlights of my roles were the following:

1. ●●Client Relationship Management:●● - Build and maintain strong, long-lasting client relationships. - Act as the main point of contact for clients, addressing their needs and concerns.

2. ●●Strategic Planning:●● - Develop account strategies to meet client goals and objectives. - Identify opportunities for growth within existing accounts and develop plans to capitalize on them.

3. ●●Client Retention and Satisfaction:●● - Ensure high levels of client satisfaction and retention. - Conduct regular check-ins with clients to gauge satisf

Assistant Team Leader

Teleminds Infotech Pvt Ltd

Sep 2011 - Mar 2017 (5 years 7 months)

Managing end-to-end hardcore Australian telecommunication sales involves overseeing the entire sales process, from lead generation to closing deals and after-sales service. Here are some key highlights for this role:

1. ●●Lead Generation and Prospecting:●●
- Identify and generate new business opportunities through various channels (cold calling, networking, referrals, etc.).
- Qualify leads to ensure they fit the target market and have the potential for conversion.

2. ●●Sales Strategy Development:●●
- Develop and implement comprehensive sales strategies tailored to the Australian telecommunication market.
- Set sales targets and create action plans to achieve them.

3. ●●Client

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Armaan Kaderi

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