I am a highly experienced customer success professional with a passion for technology, building relationships, problem solving, mentoring and learning. I have been working in customer success for the past 4 years which has allowed me gain skills in communication, project management, partnership management, client advocacy, escalation management, upselling and leadership. I am currently a Team Lead for Customer Solutions at Phreesia, managing partnerships with key stakeholders, owning escalation resolution and providing support on career development. Outside of work, you can find me exploring new countries, trying out different cuisine, reading and finding new ways to express my creativity.