Chad R Turner

Program Director | Expanse MaaS Implementation

Nordic Global

Jan 2026 - Current (9 months)

Driving a full‑scale modernization of Hospital’s clinical, financial, and operational ecosystem through the implementation of MEDITECH MaaS. I lead the enterprise‑wide transformation strategy, aligning executives, clinicians, IT, and operational leaders around a unified vision for a more connected, efficient, and patient‑centered health system. My work spans strategic planning, governance design, workflow optimization, regulatory alignment, and activation readiness. I translate complex technical and operational details into clear, executive‑level narratives that accelerate decision‑making and remove barriers. I partner closely with MEDITECH, Nordic, and the client leadership to ensure the program delivers measurable value, sustainable adopt

Revenue Cycle Consultant, International Advisory Services

Nordic Global

Oct 2025 - Current (1 year)

Strategic advisory and system build engagement for Irish hospital systems, aligning Meditech Expanse implementations with clinical, financial, and regulatory priorities across acute care and ambulatory environments. Strategic Oversight & System Design
• Map GL structures, CDM logic, and consultant billing workflows to support ABF, ICD-10-AM, and ACHI integration
• Direct configuration of Meditech modules to align with HIQA standards and hospital-specific reporting needs
• Develop crosswalks and visual matrices that translate regulatory requirements into actionable build strategies Stakeholder Engagement & Education
• Design onboarding handouts and instructional materials tailored to clinical, financial, and administrativ

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Post-Live Optimization & Transformation Project Manager | Mater Private (Ireland)

Oct 2025 - Jan 2026 (4 months)

• Leading cross‑functional project delivery for Mater’s revenue cycle optimization initiatives, ensuring alignment with organizational strategy, regulatory requirements, and operational priorities.
• Driving post‑live enhancement programs across account checks, reimbursement logic, and probation workflows, translating complex issues into structured, actionable project plans.
• Coordinating with Irish regulatory and reimbursement stakeholders to ensure system design, workflows, and governance structures meet national standards and hospital policy.
• Managing project timelines, risks, dependencies, and stakeholder communications to maintain momentum, transparency, and delivery confidence across clinical, operational, and techni

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Revenue Cycle Implementation Lead / Project Manager | UPMC (Ireland)

Sep 2025 - Current (1 year 1 month)

• Leading enterprise-wide Revenue Cycle (RCG) implementation, ensuring alignment with operational, regulatory, and financial goals.
• Driving workflow mapping, system build, and stakeholder engagement to optimize patient access, billing, and reimbursement processes.
• Coordinating governance-ready documentation and phased rollout strategies to reduce risk and empower client teams.
• Leveraging Irish regulatory alignment while preparing for international scalability, positioning systems and processes to adapt across diverse healthcare environments.
• Partnering with cross-functional leaders to deliver measurable improvements in efficiency, compliance, and revenue integrity.

Lead Consultant, QM/RM Development

Nordic Global

Jul 2025 - Oct 2025 (4 months)

Led the strategic build and development of Quality Management and Risk Management (QM/RM) functionality within Meditech Expanse, aligning system capabilities with operational goals, regulatory standards, and long-term process improvement initiatives. This engagement included the full configuration of incident reporting workflows, peer review structures, risk management, quality, surveillance tools, and quality planning frameworks—all designed to support proactive risk mitigation and continuous improvement across clinical environments. Key deliverables included:
• Development of incident reporting logic and routing pathways to support timely documentation and escalation
• Configuration of peer review templates and workflows to prom

Lead Consultant, Advisory Services

Nordic Global

Jan 2024 - Current (2 years 9 months)

As a Lead Consultant with Nordic Global, I deliver high-impact advisory services across clinical, financial, ambulatory, and long-term care environments—bridging strategy, systems, and stakeholder engagement to drive measurable outcomes. With experience spanning U.S. and international healthcare systems, I bring a global lens to every engagement, tailoring solutions to meet both local and cross-border regulatory, operational, and cultural needs. Clinical & Financial Systems Leadership
• Guide implementation and transformation across acute, ambulatory, and post-acute settings, aligning workflows with regulatory and reimbursement frameworks
• Optimize charge capture, billing logic, and documentation standards to support ABF, PDPM, I

Lead Consultant, Advisory Services | Project Manager | Long Term Care Transformation | Meditech

Nordic Global

Jan 2024 - Oct 2025 (1 year 10 months)

Led the full-cycle implementation of Meditech Expanse Long Term Care applications, aligning clinical, financial, and regulatory priorities across post-acute care environments in accordance with Indian Health Service (IHS) standards for SEARHC (Southeastern Alaska Health Consortium) Oversight & System Build
• Directed system configuration, MDS integration, and PDPM billing setup to support electronic charge capture, reimbursement accuracy, and IHS compliance
• Developed surveillance tools and reporting frameworks to meet evolving quality metrics, regulatory mandates, and tribal health priorities
• Oversaw cutover planning and Monthly Operating Report (MOR) development to ensure operational continuity and fiscal transparency Tr

Integration Manager

The Craneware Group

Sep 2023 - Dec 2023 (4 months)

Responsible for managing assigned engagements, as well as the overall customer relationship, ensuring engagements are on time and on budget, while also collaborating with internal Craneware teams to manage processes resulting in customer success. Responsible for all project management duties of assigned engagement(s), current/future state workflows incorporating Craneware software, establish best practice workflows to include written processes, policies and procedures, etc., staff mentoring, training and education, works with the CFO and other key department leaders, on an ongoing basis to design, develop and deliver operational reports and analyses, i.e., status of findings, exception report of unworked opportunities, and projected cost sa

Financial Lead/Consultant Revenue Cycle Transformation

Tegria

Sep 2022 - Sep 2023 (1 year 1 month)

Led the financial strategy and execution for a multi-faceted Professional Billing and Charge Capture initiative, driving revenue cycle transformation across ambulatory practices, hospital clinics (1206D/Non), and acute professional services. Scope & Impact
• Spearheaded charge capture, reconciliation, and RVU configuration in Meditech Expanse
• Directed claims and statements vendor implementation, optimizing workflows for 1500 and UB formats
• Oversaw migration for credentialing, coding, and abstracting processes, including 3M PCRS integration
• Designed and deployed training programs, staff augmentation plans, and user access protocols
• Led testing cycles (unit, functional, integrated) to ensure seamless system pe

Financial Lead | Revenue Cycle Transformation | Meditech Expanse 2.23

Emanate Health

Sep 2022 - Sep 2023 (1 year 1 month)

Led the financial strategy and execution for a multi-faceted Professional Billing and Charge Capture initiative, driving revenue cycle transformation across ambulatory practices, hospital clinics (1206D/Non), and acute professional services. Primary scope of the project was to move ambulatory billing, coding, and Revenue Cycle processes into Meditech Expanse form a third party solution. Scope & Impact
• Spearheaded charge capture, reconciliation, and RVU configuration in Meditech Expanse
• Directed claims and statements vendor implementation, optimizing workflows for 1500 and UB formats
• Oversaw migration for coding, and abstracting processes, including 3M PCRS integration
• Developed transition strategies for project C

National Manager | CDM & Revenue Systems

Steward Health Care

May 2022 - Sep 2022 (5 months)

Directed enterprise-wide revenue integrity and CDM operations across 46 hospitals, leading transformation initiatives, system migrations, and team development with measurable impact. Leadership & Team Management
• Led the Corporate Financial Services Revenue Integrity and CDM team (8 FTEs), overseeing daily charge capture, cash flow, and rejection monitoring
• Managed multiple concurrent projects and implementations across state lines, balancing strategic oversight with hands-on execution System Migration & Expansion
• Spearheaded Meditech Expanse implementation and CDM migration for six newly acquired hospitals joining the Steward network
• Guided CDM and B/AR refinement to support Meditech MM transition from Lawson, in

Revenue Cycle Transformation Lead | Enterprise Optimization | Charge Capture

Steward Health Care

Feb 2022 - Sep 2022 (8 months)

Led revenue cycle transformation initiatives across 48 hospital sites, driving system-wide improvements in charge capture, coding accuracy, and reimbursement outcomes. Enterprise Assessment & Strategic Planning
• Conducted current state assessments across multi-facility HCIS environments, evaluating charge capture, coding workflows, denials, and reporting structures
• Delivered system and account snapshot reviews for professional, acute, and outpatient electronic charges to identify gaps and opportunities Process Improvement & Automation
• Designed and implemented process improvement plans to streamline workflows and reduce inefficiencies
• Led charge automation planning and build-out, enhancing accuracy and reducing man

Senior Project Manager | PCS/AMB Implementation & Clinical Design

Schneider Regional Medical Center

Sep 2021 - Jul 2022 (11 months)

Led the full lifecycle migration of PCS and acute for ambulatory and urgent care services from paper-based workflows to Meditech, transforming front office, clinical, and revenue cycle operations in a resource-sensitive environment. Project Oversight & Governance
• Directed planning, governance, and execution of EHR implementation across ambulatory clinic and urgent care settings
• Oversaw stakeholder alignment, risk mitigation, and milestone tracking to ensure timely and effective delivery Clinical Design & System Build
• Collaborated on clinical workflow design and build, tailoring Meditech configurations to meet operational and patient care needs
• Integrated front office, clinical documentation, and revenue cycle pro

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Project Manager | Cardiology Systems Integration & Epic Alignment

MelroseWakefield Hospital

Jun 2021 - Mar 2022 (10 months)

Led multi-system integration and testing for third-party cardiology and diagnostic imaging platforms, aligning GE technologies with Epic implementation to modernize clinical workflows and infrastructure. Strategic Oversight & Project Leadership
• Managed milestone planning, resource allocation, and risk mitigation across multiple concurrent system upgrades and migrations
• Balanced Agile and Waterfall methodologies to refine critical paths, documentation, and stakeholder communications
• Created and maintained project plans, OneNote repositories, and Smartsheet dashboards to support transparency and execution Epic Integration & Testing Coordination
• Directed testing cycles (functional, unit, integrated, device-level) fo

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Consultant | Meditech Pharmacy & RXM Backfill Support | Epic Transition

MelroseWakefield Hospital

Apr 2021 - Jun 2021 (3 months)

Provided strategic application support and system continuity for Meditech Pharmacy and RXM modules during a major transition to Epic, ensuring clinical and operational stability throughout the migration. System Maintenance & Backfill Support
• Delivered hands-on support for Meditech Pharmacy and RXM applications, maintaining functionality and data integrity during Epic implementation
• Managed RXM backfill processes to ensure uninterrupted medication workflows and accurate documentation FDB Updates & Configuration Oversight
• Performed First Databank (FDB) updates and configuration reviews to maintain formulary accuracy and compliance
• Supported medication database integrity and clinical decision support alignment acros

Consultant | EHR System Selection & RFP Development

Commonwealth of Massachusetts

Jan 2021 - Apr 2021 (4 months)

Assisted with strategic consulting efforts for a statewide EHR system selection initiative, supporting medical and behavioral health facilities in transitioning toward a unified, future-ready platform. Current State Assessment & Strategic Planning
• Conducted comprehensive evaluations of existing workflows, systems, and infrastructure across state-owned medical and behavioral health practices
• Identified operational gaps, compliance risks, and integration challenges to inform future-state visioning Future State Requirements Gathering
• Facilitated stakeholder interviews, cross-functional workshops, and documentation reviews to define clinical, financial, and technical requirements
• Synthesized input into actionable spe

Clinical Program Manager | Enterprise EHR Implementation

Steward Health Care

Aug 2019 - Dec 2020 (1 year 5 months)

Led one of the largest EHR transitions in the organization’s history, overseeing the migration of 18 hospitals from Cerner to Meditech Expanse. Served as corporate consultant and clinical lead, driving strategic alignment, operational execution, and workforce readiness across all sites. Enterprise Project Leadership
• Directed project management, planning, and governance for all clinical applications and implementation components
• Oversaw cross-functional teams and coordinated site-level activities with corporate stakeholders to ensure alignment and accountability
• Managed timelines, resource planning, and risk mitigation across a multi-hospital rollout Education & Training Program Development
• Co-led the design and e

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Project Manager | Meditech Expanse Web Ambulatory Implementation

Sep 2018 - Aug 2019 (1 year)

Led the successful implementation of Meditech Expanse Web Ambulatory for provider practices, transitioning from Allscripts and aligning clinical, operational, and technical workflows across the organization. Project Leadership & Execution
• Directed all phases of the implementation, including milestone refinement, resource planning, and risk mitigation
• Managed testing cycles (functional, unit, integrated, device-level) and coordinated Agile-Waterfall hybrid planning with detailed requirement tracking
• Maintained project documentation and communication through OneNote, Smartsheet, and executive reporting tools Charge Forwarding & Workflow Optimization
• Oversaw charge forwarding development and integration, ensuring ac

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Project Manager | Meditech Expanse Acute Implementation

Oct 2017 - Sep 2018 (1 year)

Initially engaged to support clinical systems build and charge capture optimization for Acute and Web EDM, I was quickly promoted to Project Manager based on leadership recognition and project needs. Took over midstream during the transition from Meditech Client/Server to Expanse, requiring rapid plan refinement and strategic recalibration. Project Leadership & Midstream Transition
• Assumed project management responsibilities after inception, refining critical paths, milestones, and resource plans to align with evolving goals
• Directed testing cycles (functional, unit, integrated, device-level) and coordinated Agile-Waterfall hybrid planning with detailed requirement tracking
• Managed stakeholder communications, OneNote do

Project Manager | M&A Consultant, Cutover Planning & TSA Development

Tower Health

Jul 2017 - Oct 2017 (4 months)

Assisted with strategic planning and execution for the divestiture and acquisition of five hospitals into the Tower Health system, overseeing cutover plan, readiness, TSA refinement, and IT audit coordination across clinical, financial, and operational domains. M&A Assessment & Strategic Oversight
• Supported due diligence and operational readiness for multi-hospital acquisition, aligning stakeholders across legal, financial, and IT domains
• Conducted current state assessments and gap analyses to inform integration strategy and post-acquisition planning Cutover Planning & Execution
• Developed and managed detailed cutover plans for both pre- and post-acquisition phases, ensuring continuity of care, data integrity, and system

Clinical Lead & Project Manager | Meditech Expanse Implementation & Optimization

Frisbie Memorial Hospital

Nov 2015 - Jul 2017 (1 year 9 months)

Led clinical strategy and project execution for a multi-department Meditech Expanse implementation, driving post-live optimization, staff development, and revenue cycle enhancement across diverse service lines. Clinical Oversight & Transition Leadership
• Directed consulting transition and staff augmentation efforts to support implementation and long-term sustainability
• Provided clinical leadership across PAPD, AOM/OM, Oncology, GPU/Behavioral Health, Women & Children’s, PCS/EDM, Tasks & Messages, and general clinical workflows Process Improvement & Revenue Cycle Enhancement
• Designed and implemented process improvement initiatives targeting clinical documentation, charge capture, and revenue cycle performance
• Colla

Meditech READY Implementation Clinical Lead

Frisbie Memorial Hospital

Nov 2015 - Feb 2017 (1 year 4 months)

Implementation READY certified clinical lead, project manager, and implementation coordinator for all clinical applications. In addition to the Clinical Position I was Project Manger for PAPD, EDM, BH, and Clinical charge capture.

Project Manager | Professional Billing Migration & Academic Clinical Optimization

Umass Memorial Medical Center

Apr 2015 - Nov 2015 (8 months)

Academic Medical Center & Teaching Hospital Network: Led the enterprise migration to an electronic professional billing solution across UMass Memorial Health’s teaching hospital system, aligning charge capture, documentation workflows, and education strategies for faculty providers, residents, and medical school departments. Strategic Oversight & System Migration Leadership
• Directed the full lifecycle transition from legacy billing workflows to a modern electronic professional billing platform
• Evaluated professional fee structures, charge capture options, and documentation pathways across inpatient, outpatient, and academic settings
• Collaborated with finance, compliance, and clinical leadership to ensure regulatory alig

Project Manager & Systems Builder | Physician & Ancillary Documentation Optimization

Heywood Healthcare

Jan 2015 - Aug 2015 (8 months)

Led the continued development, rollout, and optimization of physician and clinical ancillary online documentation across Henry Haywood and affiliated CAH facilities. Delivered strategic project management, technical build, and staff augmentation to elevate documentation standards, clinical decision support, and specialty workflows. Strategic Implementation & CAH Transformation
• Directed the expansion of physician and ancillary documentation tools in a Critical Access Hospital environment, balancing regulatory compliance with operational efficiency
• Improved provider documentation workflows despite resource constraints, ensuring usability, accuracy, and long-term sustainability
• Supported staff augmentation and training to

Project Manager | Physician Online Documentation Implementation | Siemens Soarian

Umass Memorial Medical Center

Jul 2014 - Apr 2015 (10 months)

Academic Medical Center & Teaching Hospital Network: Led the enterprise-wide implementation of Physician Online Documentation within Siemens Soarian across all UMass Memorial Health hospitals, aligning clinical workflows, educational priorities, and system readiness for faculty providers, residents, and medical students. Pre-Implementation Strategy & Gap Analysis
• Conducted comprehensive gap analysis and readiness assessments across inpatient, outpatient, and academic departments
• Identified workflow inefficiencies, documentation inconsistencies, and system limitations to inform future-state planning
• Developed transition strategies that balanced operational goals with educational and compliance requirements Enterprise Pro

Project Manager | Soarian Clinical Documentation & Charge Capture Transformation

Jersey City Medical Center

Jan 2014 - Nov 2014 (11 months)

Led the enterprise migration to Soarian Online Documentation across nursing, clinical ancillary departments, medical staff, and behavioral health service lines. Oversaw implementation strategy, system build, and charge capture automation in a high-acuity, teaching hospital environment serving residents, attending physicians, and interdisciplinary teams. Strategic Migration Leadership & System Build
• Directed the full lifecycle transition from legacy documentation workflows to Soarian’s structured clinical documentation platform
• Oversaw system build and configuration for Nursing, Ancillary Services, Medical Staff, and Behavioral Health, tailoring workflows to specialty-specific needs and compliance requirements
• Balanced A

Project Manager | ePrescribing Implementation, System Build & MedRec Integration

Emerson Health

Sep 2013 - Apr 2014 (8 months)

Led the enterprise implementation of ePrescribing using Meditech and DRFirst, overseeing system build, development, and integration with MedRec workflows to modernize medication management and enhance clinical safety. Strategic Project Oversight
• Directed all phases of ePrescribing rollout, including planning, governance, milestone tracking, and stakeholder engagement
• Managed cross-functional coordination between IT, pharmacy, nursing, and provider teams to ensure seamless adoption and workflow alignment System Build, Development & Configuration
• Oversaw system architecture and buildout for DRFirst functionality, including formulary configuration, prescription routing, and allergy documentation
• Led development of b

Blood Bank Validation Consultant | Regulatory Compliance & Risk Assessment

Mount Auburn Hospital

Aug 2013 - Sep 2013 (2 months)

Led validation testing and documentation for Blood Bank systems, integrating CLIA, AABB, and FDA regulatory requirements into a comprehensive compliance and risk management framework. Supported donor room operations and ensured readiness for inspection and accreditation. Validation Strategy & Documentation Leadership
• Designed and executed full-scale BBK validation protocols, including functional testing, documentation, and compliance mapping
• Developed a custom electronic workbook and tracker in Excel to manage validation milestones, issue tracking, and regulatory alignment
• Incorporated FDA inspection criteria and donor room compliance requirements into the validation framework to ensure end-to-end readiness Regulatory E

Project Manager | Physician Online Documentation & Charge Capture Optimization

Emerson Health

Oct 2012 - Dec 2015 (3 years 3 months)

Led the implementation of Physician Online Documentation (PCM) across medical and behavioral health settings, aligning provider workflows with regulatory mandates, revenue cycle goals, and quality reporting standards. Strategic Implementation & Clinical Alignment
• Directed the rollout of physician documentation tools, professional charge capture workflows, and transition planning for ICD-10, MU enhancement, and core measure capture
• Collaborated with medical and behavioral health teams to tailor documentation pathways to specialty-specific needs and compliance requirements
• Ensured alignment with Meaningful Use objectives, quality reporting frameworks, and clinical governance standards Project Management & Execution
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Project Manager | LIS Migration & Enterprise Lab Transition to Quest

Umass Memorial Medical Center

Aug 2012 - Jun 2013 (11 months)

Led the enterprise-wide migration of laboratory information systems (LIS) to Quest Diagnostics across UMass Memorial Health’s multi-hospital academic network. Oversaw strategic planning, testing, and activation for one of the largest lab departments in the region, supporting clinical, research, and educational operations. Strategic Oversight & Project Leadership
• Directed all phases of the LIS transition, including milestone refinement, resource planning, and stakeholder coordination across hospitals, outpatient labs, and academic departments
• Developed and maintained detailed project plans, risk mitigation strategies, and communication frameworks using Agile-Waterfall hybrid methodologies
• Facilitated high-impact meetings

Project Manager | Lab & Nursing Systems Optimization & Meditech Planning

Western Connecticut Health Network (WCHN)

May 2012 - Oct 2012 (6 months)

Led clinical systems assessment, build, and optimization for laboratory and nursing departments, supporting Meditech development and strategic migration planning across a multi-facility healthcare environment. Departmental Assessment & Strategic Planning
• Conducted comprehensive evaluations of lab and nursing workflows, documentation practices, and system utilization
• Identified operational gaps, compliance risks, and optimization opportunities to inform future-state design and migration strategy
• Collaborated with clinical leadership to align system functionality with departmental goals and regulatory requirements System Build, Development & Optimization
• Directed Meditech application build and refinement for lab an

Clinical Applications Consultant | Meditech Backfill, Lab & Nursing Systems Support

New England Baptist Hospital

Nov 2011 - Sep 2013 (1 year 11 months)

Provided strategic backfill and development support for Meditech clinical applications during a critical transition period, ensuring continuity, optimization, and compliance across nursing, lab, and diagnostic departments. Clinical Systems Development & Support
• Delivered hands-on support for Meditech modules including NUR, LAB, BBK, MICRO, PATH, RAD, PHARMACY, ADM, CWS, and NPR
• Led nursing application development and refinement, enhancing documentation workflows, task management, and clinical usability
• Collaborated with frontline nursing teams to tailor system functionality to real-world care delivery needs Lab & Blood Bank Expertise
• Directed in-depth development and support for lab and blood bank systems, aligni

Project Manager | Lab Services Cutover & System Transition to Soarian

Umass Memorial Medical Center

Oct 2011 - Feb 2012 (5 months)

Led the enterprise-wide cutover and system migration for UMass Memorial Health’s laboratory service line, transitioning from Meditech to Siemens Soarian across multiple hospitals and academic departments. Oversaw strategic planning, testing, and activation to ensure clinical continuity, regulatory compliance, and operational excellence. Strategic Oversight & Project Leadership
• Directed all phases of the lab system transition, including milestone refinement, resource planning, and stakeholder coordination across inpatient, outpatient, and academic lab environments
• Developed and maintained detailed project plans, risk mitigation strategies, and communication frameworks using Agile-Waterfall hybrid methodologies
• Facilitate

Project Manager | Meaningful Use Phase I Assessment & Compliance Strategy

Morton Hospital

Feb 2011 - Apr 2011 (3 months)

Led the Meaningful Use Phase I assessment and compliance planning initiative for Morton Hospital, guiding system readiness, workflow optimization, and strategic transition planning to meet federal EHR incentive program criteria. Regulatory Assessment & Strategic Planning
• Conducted a comprehensive gap analysis of existing clinical documentation, system capabilities, and reporting workflows
• Identified areas of risk and opportunity across core objectives and menu set measures required for Phase I Meaningful Use compliance
• Developed a tailored compliance roadmap that aligned with CMS guidelines, hospital operations, and provider documentation practices Workflow Optimization & Transition Strategy
• Designed future-state

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Project Manager | Medication Reconciliation Implementation & Clinical Workflow Optimization

Jan 2011 - Aug 2011 (8 months)

Led the enterprise-wide implementation of Medication Reconciliation (MedRec) across a multi-facility healthcare system, aligning acute nursing and provider workflows with best practices in medication safety, allergy management, and prescription processing. Strategic Oversight & Project Leadership
• Directed all phases of the MedRec implementation, including planning, governance, milestone refinement, and cross-functional coordination
• Managed stakeholder engagement across nursing, pharmacy, and provider teams to ensure alignment and adoption
• Oversaw development and deployment of standardized workflows for medication reconciliation, allergy documentation, and prescription processing Clinical Workflow Design & Optimization

Nursing Support Analyst/Developer | MAGIC NUR Optimization & Attribute Engineering

New England Baptist Hospital

Aug 2009 - Mar 2011 (1 year 8 months)

Served as Nursing Support Analyst and Developer for Meditech MAGIC, leading targeted assessment, advanced attribute development, and application support to enhance nursing documentation, workflow efficiency, and clinical usability. MAGIC NUR Assessment & Optimization
• Conducted in-depth evaluation of existing nursing documentation workflows within the MAGIC NUR module
• Identified gaps in usability, data capture, and clinical alignment, informing targeted system enhancements and attribute refinement
• Collaborated with nursing leadership to ensure system changes supported real-world care delivery and compliance standards Advanced Attribute Development & Logic Design
• Engineered custom attributes and logic structures to

Project Manager | CPOE, PDOC, eRx & Clinical Documentation Optimization (CS 5.64)

South County Health

Aug 2009 - Jan 2011 (1 year 6 months)

Led the multi-phase implementation of core clinical documentation and medication management systems, transforming provider workflows and enhancing patient safety across South County Hospital. Oversaw strategic planning, build, training, and go-live execution for a suite of Meditech modules in a Client Server 5.64 environment. Enterprise Implementation & Strategic Oversight
• Directed the rollout of Computerized Physician Order Entry (CPOE), Physician Online Documentation (PDOC), Electronic Prescription Management (eRx), Medication Reconciliation, Immunization Management, and Medical Problem List functionality
• Managed all phases of implementation including milestone refinement, resource planning, testing coordination, and risk mi

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Implementation Project Manager & Consultant | Clinical Systems Transformation (CS 5.54)

Jan 2008 - Jul 2009 (1 year 7 months)

Led multi-phase implementation and optimization of clinical documentation and order entry systems across medical, behavioral health, and emergency departments at a major teaching hospital. Supported residents, attending physicians, and behavioral health teams in adopting scalable, compliant, and user-friendly solutions. EDM Implementation Across Medical & Behavioral Health EDs
• Directed the build, configuration, and rollout of Electronic Documentation Management (EDM) in both the general Emergency Department and the Comprehensive Psychiatric Emergency Program
• Tailored workflows to support acute care, psychiatric triage, and interdisciplinary documentation
• Collaborated with clinical educators to ensure system usability fo

Build & Optimization Consultant | Nursing Documentation Redesign & Clinical Intelligence

Frances Mahon Deaconess Hospital

Jan 2008 - Oct 2008 (10 months)

Led the redesign and optimization of nursing online documentation workflows, followed by advanced development of NPR reports and MAGIC attributes to support clinical decision-making, compliance, and operational clarity. Nursing Documentation Redesign & Workflow Optimization
• Conducted in-depth assessment of existing nursing documentation practices, identifying inefficiencies, usability gaps, and compliance risks
• Redesigned online documentation templates and workflows to support real-time charting, interdisciplinary communication, and regulatory alignment
• Collaborated with nursing leadership to ensure system changes reflected frontline needs and improved care delivery Advanced MAGIC Attribute Development
• Engineered

Emergency Department Systems Project Manager and Consultant | EDM & RXM Implementation

Methodist Hospitals

Jan 2007 - Jan 2009 (2 years 1 month)

Led the enterprise implementation of Emergency Department Management (EDM) and Electronic Prescription Management (RXM) across a two-hospital healthcare system, transforming clinical documentation, medication workflows, and real-time decision support in high-acuity care settings. Strategic Project Management & System Build
• Directed all phases of EDM and RXM implementation, including milestone refinement, resource planning, and stakeholder coordination
• Oversaw system build and configuration tailored to emergency care workflows, including triage, clinical documentation, and medication ordering
• Balanced Agile and Waterfall methodologies to support structured planning and iterative development across both facilities EDM Opt

Pharmacy Implementation Consultant | Meditech CS 5.6

Methodist Hospitals

Jan 2007 - Jan 2009 (2 years 1 month)

Led the implementation and development of Meditech Pharmacy applications across a two-facility hospital system, integrating automation technologies and custom reporting tools to enhance medication safety, inventory control, and clinical efficiency. Pharmacy System Build & Configuration
• Directed full lifecycle implementation of Meditech Pharmacy in a Client Server 5.6 environment, tailoring workflows to meet facility-specific needs
• Configured formulary, dispensing logic, and medication management protocols to support inpatient and outpatient pharmacy operations
• Integrated Accudose dispensing cabinets and pharmacy robotics to streamline inventory, reduce manual errors, and support real-time medication tracking Automation

Project Manager Accounts Payable & Payroll Implementation | Financial Systems Optimization

Methodist Hospitals

Jan 2007 - Jan 2008 (1 year 1 month)

Led the implementation and optimization of payroll systems across a two-hospital network, streamlining financial operations, enhancing reporting accuracy, and aligning workflows with organizational goals and compliance standards. Payroll System Implementation & Configuration
• Directed the full lifecycle deployment of Meditech Payroll applications, tailoring system build to meet the unique needs of both facilities
• Configured payroll logic, deduction structures, and employee classifications to support accurate compensation and reporting
• Collaborated with HR, finance, and IT teams to ensure seamless integration with personnel and timekeeping systems Custom NPR Report Development & Output Design
• Authored advanced NPR

Revenue Cycle & NPR Consultant | Financial Systems Optimization & Executive Strategy Support

Atrium Health

Jan 2007 - Oct 2007 (10 months)

Served as a strategic consultant to the IT department, supporting CFO-directed initiatives to enhance revenue cycle performance, streamline financial workflows, and deliver actionable intelligence through custom development and system refinement. Executive-Level Strategy & IT Partnership
• Collaborated directly with IT leadership and the CFO to translate financial goals into technical solutions and operational improvements
• Provided strategic input on revenue cycle enhancement initiatives, aligning system capabilities with reimbursement, compliance, and reporting objectives Custom NPR Report Development & Financial Intelligence
• Authored advanced NPR reports to support charge capture analysis, billing reconciliation, and ex

NPR Report Writer & Clinical Systems Consultant | Medication Reconciliation Optimization

HCA HealthONE

Jan 2007 - Feb 2007 (2 months)

Supported the development and optimization of medication reconciliation workflows through custom NPR report writing and Iatrics PDI application enhancement. Delivered targeted solutions that improved documentation accuracy, clinical decision-making, and operational clarity. Meditech Magic facility. Iatrics PDI Application Development
• Assisted in the configuration and refinement of Iatrics Physician Document Imaging (PDI) to support structured medication reconciliation workflows
• Tailored imaging and documentation logic to align with provider workflows, regulatory standards, and downstream reporting needs Custom NPR Report Writing for Medication Reconciliation
• Authored advanced NPR reports to support medication history tr

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Pharmacy Consultant | System Redesign & Clinical Staff Training

Feb 2006 - Jun 2006 (5 months)

Led the redesign and enhancement of Meditech Pharmacy systems at Chester County Hospital, delivering custom development, workflow optimization, and pharmacist training to improve medication safety, operational efficiency, and system fluency. Meditech MAGIC 5.5 Environment. Pharmacy System Redesign & Optimization
• Conducted a comprehensive assessment of existing pharmacy workflows and system configurations
• Led redesign of Meditech MAGIC Pharmacy module to improve formulary management, dispensing logic, and clinical documentation
• Tailored system functionality to meet regulatory standards and real-world pharmacy operations Custom NPR Report Development
• Authored advanced NPR reports to support medication tracking, inv

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Advanced Clinical Specialist & Management Consultant

HealthNET Systems Consulting

Jan 2006 - Aug 2009 (3 years 8 months)

Served as a foundational leader in HealthNet’s consulting practice, driving clinical systems implementation, redesign, and optimization across MAGIC and Client Server environments. Delivered strategic planning, technical development, and IS staff mentorship that set the stage for scalable transformation and long-term client success. Inaugural Role Prior to Promotion to Director of Consulting Services Clinical Systems Implementation & Redesign
• Led full lifecycle implementation and redesign of Meditech clinical applications across inpatient, ambulatory, and specialty care settings
• Tailored workflows and documentation structures to meet facility-specific needs, regulatory standards, and operational goals
• Supported both MAG

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Remote NPR Report Writer | PRN Consultant | Meditech MAGIC & Client Server

Jan 2006 - Jan 2007 (1 year 1 month)

Provided remote NPR report writing and logic development services for a wide range of healthcare organizations using Meditech MAGIC and Client Server platforms. Delivered custom reporting solutions that supported clinical documentation, revenue cycle performance, compliance tracking, and operational clarity. Various Healthcare Clients On-Demand Development & Optimization. Custom NPR Report Development
• Authored tailored NPR reports for inpatient, outpatient, and specialty departments across multiple facilities
• Designed logic structures and output formats to meet client-specific needs in nursing, pharmacy, lab, HIM, and finance
• Supported real-time data extraction, audit readiness, and performance monitoring Cross-Platform

Director of Consulting Services | Practice Leadership & Transformation

HealthNET Systems Consulting, Inc.

Sep 2005 - Sep 2022 (17 years 1 month)

Leader in strategic direction and operational execution of a national healthcare consulting practice, blending regulatory expertise, team development, and service line expansion to deliver exceptional client outcomes. Practice Leadership & Strategic Planning
• Directed consulting operations, collaborating with the executive team to shape short- and long-term business strategy
• Provided subject matter expertise in regulatory compliance (JC, FDA, CLIA) and industry trends to guide service line growth
• Managed a high-performing team of consulting professionals, fostering development, satisfaction, and client excellence Consulting Innovation & Tools Development
• Designed project tools, standards, and workbooks across clin

Senior Systems Analyst III | Clinical Systems Development & Decision Support Engineering

Atrium Health

Feb 2003 - Feb 2007 (4 years 1 month)

Led the implementation, support, and optimization of Meditech clinical applications and Iatrics tools, enhancing nursing documentation, medication workflows, and clinical decision support across departments. Delivered advanced NPR reporting and MAGIC attribute development to drive operational clarity and patient safety. Iatrics Integration & Workflow Enhancement
• Implemented and configured Iatrics PDI (Physician Document Imaging), VFS (Visual Flow Sheet), and VSB (Visual Smart Board) to support real-time documentation, patient tracking, and interdisciplinary communication
• Tailored visual tools to align with nursing workflows, ED throughput, and medication reconciliation processes Meditech Clinical Application Development & Supp

Senior Systems Analyst | Clinical Systems Development & Support

Beaufort Memorial Hospital

Oct 2001 - Feb 2003 (1 year 5 months)

Provided enterprise-level support, development, and optimization for Meditech applications and integrated systems across clinical, diagnostic, and administrative departments. Served as a trusted technical resource and educator, bridging frontline needs with backend functionality. Application Support & System Development
• Delivered ongoing support and enhancement for Meditech modules including RAD, LAB/BBK/MICRO/PATH, ED, NUR, ADM, CWS, and NPR
• Developed and maintained NPR reports to support clinical workflows, operational tracking, and regulatory compliance
• Supported implementation and optimization of EDM, VFS/PDI, and Forward Advantage solutions to enhance documentation and communication Interface & Instrument Integrati

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Clinical Systems Manager | Multi-Departmental Systems Development & Optimization

Wallace Thomson Hospital

Sep 1994 - Oct 2001 (7 years 2 months)

Led development, support, and optimization of clinical and administrative systems across departments, serving as a key architect of operational efficiency, reporting innovation, and cross-functional collaboration. Application Development & Support
• Provided hands-on support and enhancement for Meditech applications across LAB, BBK, MICRO, PATH, RAD, PHARMACY, NUR, ADM, CWS, and NPR
• Delivered responsive troubleshooting and system upgrades to ensure continuity and usability across clinical, diagnostic, and administrative workflows
• Supported financial applications and HR/payroll/personnel systems to ensure seamless integration and operational alignment Advanced Reporting & Technical Innovation
• Developed complex NPR r

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Chad R Turner

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