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Robert Alexis Puente Riaño

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Bogotá, Bogota, Colombia
Contact Robert regarding: 
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Full-time jobs

Timeline

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Résumé

Jobs verified_user 0% verified
  • Dyninno Colombia
    Technical Support Engineer
    Dyninno Colombia
    May 2023 - Current (3 years)
    • Incident Management • Information Systems Administration • Technology Asset Purchasing • Network Monitoring and Supervision • Network Infrastructure Installation, Configuration, and Maintenance
  • CALA Analytics
    Support Engineer
    CALA Analytics
    Nov 2021 - May 2023 (1 year 7 months)
    • End-user troubleshooting • Server Administration • Software Installation, Configuration, and Maintenance • Security Patching and Vulnerability Remediation
  • P
    Systems Assistant
    PANAMERICAN TRAINING CENTER HELISTAR
    Jul 2021 - Oct 2021 (4 months)
    • End-user troubleshooting • Server Administration • Software Installation, Configuration, and Maintenance • Website Administration • Process Documentation according to ISO 9001 standards
  • Teleperformance Colombia
    IT Back Office Agent
    Teleperformance Colombia
    Jul 2017 - Jul 2021 (4 years 1 month)
    • Remote technical support for ISP users • Troubleshooting and error resolution • Key Performance Indicator (KPI) achievement and objective attainment • Problem-solving related to fiber optic, ADSL, fixed-line, and mobile services
Education verified_user 0% verified
  • Escuela Tecnológica Instituto Técnico Central
    Systems Engineering
    Escuela Tecnológica Instituto Técnico Central
  • F
    Fortinet NSE1, NSE2, NSE3 Certified
  • T
    Technology in Software Development
  • L
    LPIC-1 Linux Administrator Certified
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