Driving Revenue Growth for Hotels & Restaurants Through Strategic Digital Marketing | Director of Account Operations @Gourmet Marketing | Hospitality Revenue Sp
Durban, KwaZulu-Natal, South Africa
I specialize in building strong, strategic relationships within the hospitality industry to drive business growth and client success. With a collaborative and solution-oriented approach, I work closely with stakeholders to understand their needs, optimize performance, and deliver impactful digital strategies. My focus is on fostering long-term partnerships, ensuring seamless execution, and creating value-driven marketing solutions that enhance brand visibility and guest engagement.
Timeline
work
Job
school
Education
Résumé
Jobs
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Director of Account Operations
Gourmet Marketing
Mar 2023 - Current(3 years 8 months)
Digital Marketing Manager
Regent Business School
Jan 2019 - Mar 2023(4 years 3 months)
Project Lead
The Niche Guys
Jul 2017 - Jul 2018(1 year 1 month)
Account Manager
FirstView
Aug 2016 - May 2017(10 months)
Direct Marketing Specialist
Flight Centre South Africa
Feb 2016 - Jul 2016(6 months)
Digital Marketing Coordinator - Corporate Travel
Flight Centre South Africa
Aug 2015 - Jan 2016(6 months)
Social Marketing, Website coordinator, Digital advertising, Electronic Direct Marketing, Marketing planning, project management
Leasing and Marketing Consultant
WC Smith
Jun 2014 - May 2015(1 year)
Property marketing for 2M Street apartments in Washington D.C. and leasing apartments.
Online Coordinator
Mr Price Group
Jul 2008 - Dec 2013(5 years 6 months)
Coordinated design and development process between relevant teams to translate print advertising to online communication. Received briefs from the Online marketer and liaised with relevant stakeholders (designer/developer) to ensure projects met crucial deadlines and provided feedback to manager regarding progress. Monitored performance of online campaigns and tracked overall website performance using Google Analytics providing monthly reports to management. Regular coordination of product photo shoots with external suppliers. Ensured correct brand communication online. Staying informed of online trends and technologies for continuous improvement of online communication. Customer-care for online queries and management of hospitality rewards
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Web Editor
Graphicor
Jun 2003 - May 2007(4 years)
Maintenance/front-end development of client websites. Project management for specific clients to take briefs, liaise with relevant team members regarding work to be completed, ensure work is completed within deadline and feedback to client regarding completed job. Client relationship management, flash animation, search engine optimisation of client websites, analysis and implementation of SEO marketing tools.
Education
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Bachelor of Business Administration (BBA, Marketing/Marketing Management
Institute of Marketing Management IMM
Jan 2010 - Jan 2014(4 years 1 month)
Completed modules - Financial Management 1&2, eCommerce, Tourism and Hospitality, Business Management 2
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Diploma in Marketing Management, Marketing/Marketing Management
Institute of Marketing Management IMM
Jan 2006 - Jan 2010(4 years 1 month)
Year 1 • Principles of Marketing • Business Communication • Business Law • Business Management • Macro Economics • Micro Economic
Year 2 • Practice of Marketing • Consumer and Buyer Behaviour • Marketing Communications • Statistical Analysis
Year 3 • Financial Management • International Marketing • Marketing Research • Marketing Strategy
Diploma in Digital Publishing, Web Page
Damelin
Jan 2000 - Jan 2001(1 year 1 month)
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Matric Exemption, Biological and Physical Sciences
Effingham Heights Secondary School
Jan 1993 - Jan 1998(5 years 1 month)
Awards
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Digital Integrated Campaign
Issued by Loeries Nominees
Domestos, my largest Unilever brand, was nominated for the World Toilet Day 2017 campaign for Digital Integrated marketing. https://bit.ly/2NFOrRG