Fiona Casserly

Head of Global People Success Operations

Welo Global

May 2022 - Current (4 years 4 months)

People Success (HR) Director

Welocalize

Oct 2020 - May 2022 (1 year 8 months)

European HR Business Partner

Welocalize

Jun 2015 - Oct 2020 (5 years 5 months)

o HR partner for Staffing, Digital Marketing, Program Management, Technology, IT & Sales departments, across Europe. Locations include Ireland, UK, Germany & Poland. o Constantly review business performance and strategy to ensure our people plan is aligned. o Manage resource planning and on-boarding across allocated jurisdictions o Drive a culture of high performance and implement performance management initiatives as required o Support with design and implementation of training and development initiatives o Management of re-organisation and restructuring o Support in the development and implementation of European and Global HR Initiatives. o Develop and implement policies and procedures – both global and location specific o Support

D

Employee Relations Executive

Dixons Carphone

Nov 2012 - Jun 2015 (2 years 8 months)

Initially started as Employee Relations Adviser and then progressed to Employee Relations Executive working within Carphone Warehouse’s HR Department. Supporting and partnering with both the Retail and Head Office teams to ensure that the company’s People Plan in effectively implemented and helps drive our business objectives. Within my role I am responsible for: • All aspects of Employee Relations including investigations, disciplinary meetings, grievances, probation periods and conflict management. • Support Retail and head office in managing performance, in particular identifying and improving underperformance, in addition to working closely with the HR Generalist to identify development needs of our colleagues. • Supporting the Head of

Human Resource Executive

Carlton Hotels

Oct 2011 - Nov 2012 (1 year 2 months)

I was employed as Human Resource Executive for the Carlton Hotel Group Dublin properties; Carlton Hotel Dublin Airport, Carlton Hotel Blanchardstown and Jack O'Neill's Bar and Bistro. - Recruitment and Selection - Training and Development Co-Ordinator - HR Administration - Ensuring Employee policies and procedures are adhered to - Employee Relations - Management of the appraisal system - Assisting with management of the Quality System

Employment Law Consultant

Peninsula Business Services

Oct 2010 - Oct 2011 (1 year 1 month)

- Advising clients on a wide range of Employment Law and HR issues which included: Disciplinary and Grievance processes, Bully and Harassment, Redundancies, Annual leave calculation, Payment of wages, TUPE, Fixed term employees, Recruitment and Selection etc - Consulting with clients to assess their requirements for their Main Terms and Conditions of Employment - Drawing up Employee Contracts. - Completing tasks within a Service Level Agreement - Research and writing articles for ‘The Bottom Line’ and ‘The Bottom Line Express’

Early Learning Initiative Assisant

National College of Ireland

Oct 2008 - Apr 2010 (1 year 7 months)

- Enhancing children’s computer skills - Providing one to one homework help - Setting up after school programmes - Supervising homework club.

Business Support Officer

An Post

Jun 2006 - Oct 2010 (4 years 5 months)

- Liaising with local Post Offices - Dealing with fraudulent transactions - Processing transactions - Voiding cheques and warrants - The Linking Project in G.P.O (September - October 2010) - Linking customer accounts together to ensure a unified database

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