Josiah Ong

Josiah Ong

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Founder
Australia

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Résumé

Jobs verified_user 0% verified
  • Mixpanel
    Senior Deal Desk Analyst
    Mixpanel
    Feb 2024 - Current (2 years 7 months)
    - AI Agent Development & Orchestration: Built and shipped a production multi-agent system on Claude Cowork that autonomously runs the team's cloud marketplace revenue-leakage audit. A supervisor handles FQ setup, one-time sheet extraction & final Slack digest composition, then launches two subagents in parallel - each with an isolated context orchestrating BigQuery, Google Sheets, and Slack tools & returning structured findings that the supervisor synthesizes. Replaces ~5 hours/week of manual reconciliation and surfaces ~$55K/month in at-risk ARR from unpublished, expired, or miscategorised marketplace POs before they create RevRec timing or AR aging impact. Complemented with Tray.ai workflows off Salesforce CPQ and automated email reminder
  • Mixpanel
    Deal Desk Analyst
    Mixpanel
    Nov 2022 - Feb 2024 (1 year 4 months)
  • Career Break
    Caregiving
    Career Break
    Jun 2022 - Oct 2022 (5 months)
  • LinkedIn
    Deal Desk Analyst
    LinkedIn
    Jul 2021 - Jul 2022 (1 year 1 month)
    1 of 2 Deal Desk Strategists supporting primarily the ANZ + SEA Sales teams (~180 reps) on issues relating to Salesforce CPQ, technical bug escalations, Make Goods and standard and non-standard contract & discount approvals. In 1 year: - Fostered relationships with cross-functional teams such as Sales Leaders, Revenue, Legal, Sales Operations and Central Automations teams to help Sales have their client issues resolved - Provided strategic support & guidance to Sales on best practices in Quote Management & Discount Structuring - Served as a POC / SME on deal policies, rules of engagement, contract terms, fallbacks when it comes to client escalations/discounts and each outcome's implications - Collaborated with global teams when platform-wi
  • LinkedIn
    Program Analyst
    LinkedIn
    Jun 2020 - Dec 2020 (7 months)
    Promoted to Partner Program Analyst with more responsibilities including: • Piloting and scaling up the APAC LinkedIn Talent & Learning Solutions Partner Enablement Program which allowed a 5-man team to train & onboard all channel partners scalably & achieve $6.6m in total revenue in FY20 (new business & renewals) • Defining our channel partnerships go-to-market strategy with the Head of Channels & Channel Managers (CM) to ensure execution in different APAC markets against this strategy. We drove 85% YoY growth (Q1-Q3 FY19-20) • Working with global & cross-functional teams after identifying gaps in partners' training & learning, channel revenue tracking processes etc to execute & scale for growth • Responsible for initial partner onboarding
  • LinkedIn
    Partner Enablement Manager
    LinkedIn
    Dec 2018 - Jun 2020 (1 year 7 months)
    I enabled LinkedIn's channel partners across Asia Pacific, the Middle East, North and South Africa through training, communication and engagement support. Geographies incl: Malaysia, Indonesia, Thailand, Vietnam, the Philippines, HK, Taiwan, Japan, Korea, UAE, Kuwait, Qatar, Saudi Arabia, Morocco, Nigeria, South Africa etc Some initiatives I've worked on: • Conducted quarterly partner onboarding in LinkedIn Singapore (speakers, training content, food & logistics) • Created a partner training certification dashboard with metrics to track their training in specific competencies while ensuring consistency with internal certification frameworks • Created a partner qualification scorecard to systematically qualify potential partners • Built a S
Education verified_user 0% verified
  • University of Cologne
    Bachelor of Business Administration - BBA, Marketing
    University of Cologne
    Jan 2016
    • Completed an exchange semester • Completed modules on Retail Management, Consumer Psychology and Behaviour, Intercultural Competence and Strategic Management • Completed an intensive 100-hour C1 German course at the university
  • National University of Singapore
    BBA, Honours (First Class)
    National University of Singapore
    Jan 2014 - Jan 2018 (4 years 1 month)
    Dean's List (Top 5%) in AY 15/16 (Year 2 Semester 1), AY 16/17 (Year 3 Semester 2) and AY 17/18 (Year 4 Semester 2) Every semester, I organised an event where I pitched it to exchange students from Germany, Switzerland and Austria to get them as speakers to talk about their universities and to answer any queries NUS students had about doing their exchange semester at these universities. The sharing section was followed by an informal networking and chit-chat session over German food. This involved liaison, delegation and coordination.
  • Victoria Junior College
    High School, German
    Victoria Junior College
    Jan 2008 - Jan 2011 (3 years 1 month)
    I studied German, English Literature (think Shakespeare's Richard the Third and Women in Literature such as Carol Ann Duffy's poems, The Taming of the Shrew), Economics, Mathematics as well as pursued my love for dance in the contemporary, hip-hop and Latin genres.
Projects (professional or personal) verified_user 0% verified
    Awards verified_user 0% verified
    • A
      Asia Pacific Breweries Foundation Scholarship for Persons with Disabilities
      Asia Pacific Breweries Singapore
      I was awarded the Asia Pacific Breweries Foundation Scholarship for Persons with Disabilities that has given me the opportunity to raise awareness on and share about Tourette's Syndrome to fellow Persons with Disabilities (PwDs).
    • SingTel
      Singtel Book Prize
      SingTel
      I was awarded the Singtel Book Prize for outstanding performance at the Scholarship Assessment Centre.
    • National University of Singapore
      National University of Singapore Dean's List
      National University of Singapore
    • National University of Singapore
      National University of Singapore Award for Study Abroad Exchange Scholarship
      National University of Singapore
      I was awarded the NUS Awards for Study Abroad Exchange Scholarship in recognition of my academic results.
    This is a community-created genome.