Kristie Koch

Vice President, Care Operations & Innovation

Chamber

Apr 2026 - Current (5 months)

Chamber is a high-growth, tech-enabled cardiology platform advancing value-based care by partnering with cardiologists to improve outcomes and lower total cost of care for cardiovascular populations. Leads care operations and innovation, responsible for operationalizing and scaling clinical programs to drive quality and cost outcomes, leveraging technology-enabled capabilities to support execution.

Chief Performance Officer

Matter Health

May 2025 - Apr 2026 (1 year)

Lead the internal improvement function focused on resolving Matter Health’s most critical breakdowns in cross-functional execution, operational design, and system fidelity. Drive enterprise-level sprints to clarify roles, streamline processes, and install scalable infrastructure that enables durable performance. Translate strategic priorities into actionable systems through standard work, escalation pathways, and detection-response mechanisms. Connect strategy, data, and frontline execution to deliver measurable results in value-based care. Provide executive oversight of Quality and Analytics, ensuring alignment across Stars, HCC risk adjustment, and clinical performance. Partner directly with the CEO to identify high-risk priorities and ac

Senior Vice President, Quality and Analytics

Matter Health

Jun 2024 - May 2025 (1 year)

Led enterprise-wide strategy and infrastructure for Stars performance, HCC risk adjustment, and quality analytics. Launched Clinical Documentation Integrity program and realigned internal workflows to improve coding specificity and documentation accuracy. Designed and deployed performance dashboards and audit systems to improve visibility and accountability across teams. Partnered cross-functionally to translate data insights into operational action, influencing frontline care delivery and strategic decision-making.

Vice President, Quality and Analytics | Head of Quality

Matter Health

Apr 2022 - Jun 2024 (2 years 3 months)

Responsible for ensuring the delivery of high quality, easily accessible care to Matter Health patients at the intersection of technology, healthcare, and community. Executive leader with oversight for development and execution of strategic programs, quality assurance, data analytics / reporting, process improvement, and technology / applications. Accountable for performance on relevant value based care KPIs and metrics, e.g. STARs, HEDIS, appropriate clinical utilization.

Director, Change Management / Process Improvement | Operational Excellence

Elevance Health

Apr 2021 - Apr 2022 (1 year 1 month)

Led newly established Operational Excellence team at CareMore Health, the VBC focused care delivery arm of Elevance (formerly Anthem). Responsible for team growth/development, framework and project management development, and project deliverable execution. Oversaw catalog of projects to improve strategic KPIs to drive Op Gain and improve VBC performance, including cost reduction, care delivery standardization, and quality improvement.

Senior Manager, Quality Program Enablement

athenahealth

Jan 2019 - Apr 2021 (2 years 4 months)

Value-based care and performance improvement subject matter expert and thought leader at leading healthcare technology company, developing strategy, performance and knowledge collateral to enable success for 160k healthcare providers on quality / value-based care programs. Managed and led strategic growth of & performance optimization for multi-million-dollar client base across multiple states, specializing in Managed Service Organizations (MSOs), Accountable Care Organizations (ACOs), and Clinically Integrated Networks (CINs). Consulting efforts across fee-for-service and value-based care yielded multi-million-dollar incentives and revenue yield for supported clients.

Corporate Director, Analytics and Performance Improvement

Emory Healthcare

Jan 2017 - Jan 2019 (2 years 1 month)

Executive leader responsible for improving performance on value-based care contracts for clinically integrated network with 2,000+ physicians. Spearheaded value-based care performance initiatives/programs and responsible for analytics and EMR enabling platforms.

Director of Value Management

Emory Healthcare

Jan 2015 - Jan 2017 (2 years 1 month)

Led efforts to improve performance for Emory Healthcare's Clinically Integrated Network of 2,000+ providers, across multiple VBC contracts. Designed / Implemented cost reduction and quality improvement projects. Launched system-wide Value Management Team to drive execution of cost savings / quality improvement initiatives. Responsible for creation of analytics and reporting shared with Board, Executives, Providers, Operations.

Business Analyst / Data Analyst

Emory Healthcare

Jan 2011 - Jan 2015 (4 years 1 month)

Developed & implemented analytics and process improvement programs for 15k employees at 5 hospitals, including Process Improvement and Lean education enterprise-wide for Nursing, process improvement support for strategic initiatives, and annual strategic planning. Led quality improvement efforts resulting in outperforming national benchmarks across multiple KPIs at 5 hospitals.

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