Robin Washington

Senior Vice President, People Operations & Development | Head of Human Resources

Keypath Education

Aug 2020 - Aug 2026 (6 years 1 month)

Today, I lead the full HR function across Canada and the U.S., partnering with executive leadership to translate business priorities into people strategies that strengthen organizational performance. Earlier in my HR leadership tenure, I also led global Organizational Development across North America, the UK, and Australia. Leadership Focus: • Advise executive leadership on workforce strategy, organizational design, talent, compensation, employee relations, and organizational change. • Lead end-to-end HR strategy and operations across Canada and the U.S., spanning talent, employee relations, compensation, performance, engagement, learning, and culture. • Lead organizational transformation and workforce change, balancing business prioriti

Senior Vice President, People Operations & Development | Head of Human Resources

Keypath Education

Aug 2020 - Aug 2026 (6 years 1 month)

Today, I lead the full HR function across Canada and the U.S., partnering with executive leadership to translate business priorities into people strategies that strengthen organizational performance. Earlier in my HR leadership tenure, I also led global Organizational Development across North America, the UK, and Australia. Leadership Focus: • Advise executive leadership on workforce strategy, organizational design, talent, compensation, employee relations, and organizational change. • Lead end-to-end HR strategy and operations across Canada and the U.S., spanning talent, employee relations, compensation, performance, engagement, learning, and culture. • Lead organizational transformation and workforce change, balancing business prioriti

Global Vice President of Student Services & Retention

Keypath Education

Jul 2017 - Mar 2021 (3 years 9 months)

As Global Vice President of Student Services & Retention, I led large-scale global operations across the U.S., Canada, Australia, and the U.K., with executive accountability for student experience, retention, operational performance, and associated revenue outcomes. Key Achievements: • Led global student services and retention strategy across four countries, overseeing cross-functional teams and driving engagement, performance, and business outcomes. • Held executive accountability for retention, operational effectiveness, and associated revenue performance across global partner portfolios. • Partnered with university leaders and executives to strengthen customer experience, organizational strategy, and growth. • Directed strategy and oper

Global Vice President of Student Services & Retention

Keypath Education

Jul 2017 - Mar 2021 (3 years 9 months)

As Global Vice President of Student Services & Retention, I led large-scale global operations across the U.S., Canada, Australia, and the U.K., with executive accountability for student experience, retention, operational performance, and associated revenue outcomes. Key Achievements: • Led global student services and retention strategy across four countries, overseeing cross-functional teams and driving engagement, performance, and business outcomes. • Held executive accountability for retention, operational effectiveness, and associated revenue performance across global partner portfolios. • Partnered with university leaders and executives to strengthen customer experience, organizational strategy, and growth. • Directed strategy and oper

Director of Student Support Services

Pearson Embanet

Jan 2012 - Jul 2017 (5 years 7 months)

Led large, high-performing operational teams with accountability for people leadership, performance, service delivery and business outcomes.

Director of Student Support Services

Pearson Embanet

Jan 2012 - Jul 2017 (5 years 7 months)

Led large, high-performing operational teams with accountability for people leadership, performance, service delivery and business outcomes.

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Associate Director of Student Support Services

Embanet Compass

Jul 2010 - Jan 2012 (1 year 7 months)

Promoted to Associate Director with expanded responsibility for people leadership, team performance, service delivery, and operational results.

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Associate Director of Student Support Services

Embanet Compass

Jul 2010 - Jan 2012 (1 year 7 months)

Promoted to Associate Director with expanded responsibility for people leadership, team performance, service delivery, and operational results.

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Student Advisor / Program Manager

Embanet Compass

Aug 2006 - Jul 2010 (4 years)

Managed student and program operations, building foundational experience in relationship management, service delivery, performance, and team leadership.

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Student Advisor / Program Manager

Embanet Compass

Aug 2006 - Jul 2010 (4 years)

Managed student and program operations, building foundational experience in relationship management, service delivery, performance, and team leadership.

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