Viktoria Martyniuk

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User Experience Researcher

Fundacja Kompetencji Cyfrowych

Feb 2026 - Current (7 months)

I am working on an end-to-end website redesign project for Forum Młodych Dyplomatów, a nonprofit organization focused on international relations and diplomacy.

UX Researcher

Ruby Labs

Jan 2026 - Current (8 months)

I am working on conversion rate optimization (CRO) and UX improvements for a data-driven identity verification product. My work focuses on user research through experimentation, A/B testing, behavioral analysis, and surveys. I improve user flows that include paywalls and email gateways, and work on overall product clarity. I also analyse large-scale user feedback and form responses to support ongoing product optimization. Tools: Mixpanel, Tableau, Formbricks, NocoDB, GrowthBook

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UX Researcher

Jun 2024 - Dec 2025 (1 year 7 months)

I worked as an in-house UX Researcher at a product company — a channel manager in the vacation rental industry — covering both a B2B SaaS platform for property managers/hosts and a B2C short-term rental website for guests/tourists. As a UX Researcher, I was responsible for discovery and evaluative research, defining and monitoring usability metrics, and analyzing research data to support product decisions. The research methods I used included: - In-depth interviews (IDI) and semi-structured interviews (SSI); - Usability testing (moderated and unmoderated); - User session observation and behavioral analysis; - Heatmaps, clickmaps, and scrollmaps analysis; - Quantitative research, including large-scale data analysis across both products to id

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UX/UI Designer

Jan 2024 - Jan 2025 (1 year 1 month)

As a UX/UI Designer at a software house, I was responsible for overseeing projects from a design perspective. I collaborated closely with development teams to craft tailored solutions that best met clients' requirements. My projects often involved creating digital products from scratch, such as landing pages, or redesigning existing pages to enhance user experience and improve conversion rates. From client briefing and project planning to final delivery, I managed the entire design process. This included conducting competitive research, performing user surveys, developing information architecture, and creating wireframes, style guides, UI kits, mockups, and prototypes. In addition, I ensured that designs adhered to WCAG standards for access

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UX/UI Designer

CODEFATHER

Sep 2023 - Dec 2023 (4 months)

During my contract role as a UX/UI Designer at a game development agency, I worked on a specific project focused on work for a roguelike card mobile game. I was responsible for crafting design elements based on existing user flows. My tasks included creating wireframes, style guides, and components, as well as developing mockups. I also designed mood boards to guide the visual design process and ensure a cohesive aesthetic. In addition to these tasks, I supported the team in creating background illustrations and character art, contributing to the overall visual appeal and functionality of the game.

Information Technology Researcher

IBM

May 2022 - Sep 2023 (1 year 5 months)

Talent Acquisition Coordinator

IBM

Sep 2021 - May 2022 (9 months)

Talent Acquisition

IBM

Mar 2021 - Sep 2021 (7 months)

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Project Advisor

directSOFT

Dec 2018

Collaboratively developed customer service conversation structure: utilized social psychology insights for information architecture. Resulted in a printable call script beneficial for cold calling activities, achieved in a team project.

Viktoria Martyniuk

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