Jeff Schleidt
About
Detail
PMP, PMI-ACP Certified Project Manager
Peoria, Arizona, United States
Résumé
Jobs
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Senior Configuration ManagerClover HealthJul 2025 - Current (1 year 3 months)- Agile Product OwnerBlue Cross Blue Shield of ArizonaMay 2021 - Jul 2025 (4 years 3 months)
- Business Analyst IV, ConfigurationCentene CorporationAug 2018 - May 2021 (2 years 10 months)
- Business Analyst III, ConfigurationCentene CorporationMay 2017 - Aug 2018 (1 year 4 months)
- Business Analyst II, ConfigurationCentene CorporationMar 2016 - May 2017 (1 year 3 months)
- Business Analyst, ConfigurationCentene CorporationSep 2015 - Mar 2016 (7 months)
- Application Configuration AnalystConifer Value Based CareJul 2014 - Sep 2015 (1 year 3 months) Knowledge of and ability to maintain standard configurations, templates and customization
Work with super-users to identify, train and provide support to system operators with regard to day to day operations and system changes or upgrades
Corrects system issues as presented and acts as the primary resource to staff in issue resolution
Promptly and accurately records inquiries and their resolutions
Participates in end-user training as needed
Stays up to date on application releases and enhancements
Assists in development of user manuals, policies and procedures and reference materials that are relevant to assigned applications
Participates in all system upgrades, fixes, and enhancements - Healthcare Data AnalystAbrazo HealthAug 2013 - Jun 2014 (11 months)• Load pricing and benefit data into system ensuring correct set up and presentation of data
• Assist in workflow development and testing of system enhancements to improve work processes
• Work with end users to evaluate customer and health plan needs
• Develop, maintain and run toolbar application to assist in BAA and Claims needs - Claims AnalystAbrazo HealthApr 2013 - Aug 2013 (5 months)
- Claims ExaminerCVS HealthFeb 2013 - Apr 2013 (3 months)
- CSr Technical Claims SpecialistCoventry HealthcareJul 2007 - Jan 2013 (5 years 7 months)• Process paper claims and electronic work queues including HCFA 1500 and UB92; interpret and process claim adjustments
• Review basic and high priority claims/special assignments and research customer information to ensure accuracy
• High dollar claim processing
• Script/program in Visual Basic; pull reports for research of processing/system issues
• Sought after for advice on complex claims issues; attend meetings to analyze and/or fix system issues; participate in creating workflow for processing staff
• Use Microsoft Access and Excel to improve current databases - Database Agent/Back-up CoordinatorPegasus SolutionsMar 2006 - Mar 2007 (1 year 1 month)• Data entry including updating rates and text; create and route jobs
• Assist other agents with issues and problem-solving
• Certified in Amadeus, Sabre, Apollo, Worldspan and Netrez; QA experience
Education
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- Master of Business Administration - MBA, Business Administration and ManagementWestern Governors UniversitySep 2022 - Apr 2023 (8 months)
- Bachelor's degree, Health/Health Care Administration/ManagementWestern Governors UniversityJan 2016 - Jan 2018 (2 years 1 month)
- Information TechnologyRio Salado CollegeJan 2012 - Jan 2013 (1 year 1 month)
- MHigh School DiplomaMiddletown Adult High School