D
Daniel Alzate
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Full-Cycle AE @ Mosaic Global | Sales: Relationships over numbers
Cali, Valle del Cauca, Colombia
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Full-time jobs
Résumé
Jobs
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- FFull-Cycle Account ExecutiveJan 2025 - Current (1 year 10 months)
Senior BDRMosaic GlobalMar 2024 - Feb 2025 (1 year)- Business Development RepresentativeSimeraSep 2023 - Mar 2024 (7 months)
- Customer Service Account ManagerOMNI Security Inc.Jan 2023 - Sep 2023 (9 months)Answering questions from clients and resolving problems, setting goals to meet the needs of the team, monitoring the progress of customers' cases, tracking and reporting company's success. Attending meetings, focus on customer satisfaction, and designing, documenting, testing and implementing core processes for the department's development.
- VSales Development RepresentativeVAVENDEApr 2022 - Jan 2023 (10 months)Generating new business oportunities by reaching out to prospects through all available sources, scheduling appointments while setting the right expectations of the service to be acquired. Working with brands as: Toyota, Subaru, Honda, Nissan, Ford.
- Operations AnalystZOESep 2021 - Apr 2022 (8 months)Responsible for identifying and resolving issues, finding new areas of improving, recommending programs and statistics to better the company's performance metrics, such as: - Preparing monthly profit reports - Developing new processes and procedures - Use statistical methods to analyse information and develop solutions
- Backoffice SupportWebhelp OneLinkFeb 2019 - Aug 2021 (2 years 7 months)• Live support via phone, chat and email as well as guiding, introducing, training and coaching new agents to our platform while ensuring complete understanding of their duty.
Education
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- Formación Profesional de Grado Medio, Civil EngineeringUniversidad Nacional de ColombiaJan 2017 - Jan 2019 (2 years 1 month)
- LLANGUAGE AND CULTURAL EXCHANGE USALANGUAGE AND CULTURAL EXCHANGE USAJan 2014 - Jan 2015 (1 year 1 month)
- Gbachelor, Bachelor's degreeGimnasio cantabriaJan 2004 - Jan 2016 (12 years 1 month)