Archana Ashar

Archana Ashar

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Vice President Operations
Dubai, United Arab Emirates

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Résumé

Jobs verified_user 0% verified
  • Nivoda
    Vice President Operations
    Nivoda
    Jul 2025 - Current (1 year 3 months)
    - Leading global fulfilment across 10+ countries, managing 140+ team members

    - Scaling operations in line with GMV growth while maintaining 95%+ service performance

    - Expanded gross margin through fulfilment optimisation and carrier renegotiations
  • Blueground
    Country Head , Singapore
    Blueground
    Jun 2022 - Nov 2024 (2 years 6 months)
    - Held full P&L responsibility for the Singapore market, expanding margins and maintaining a cashflow-positive business

    - Launched and scaled the market from entry to a 100+ unit portfolio within two years, establishing a strong real estate and corporate demand pipeline

    - Maintained 90%+ occupancy and increased average length of stay from 4 to 7 months through service excellence, driving 80% extension rates

    - Delivered ~28% gross margins and reduced operating costs by 22% YoY, improving payback from 22 to 14 months through disciplined pricing and supply optimisation.

    - Built and led a multidisciplinary team across Real Estate, Corporate Sales, and Operations, embedding accountability across revenu
  • eyos formerly emporio analytics
    Director of Business Operations
    eyos formerly emporio analytics
    Jan 2021 - Jun 2022 (1 year 6 months)
    - Led expansion across Indonesia, Thailand, and the Philippines, establishing operating structures and execution frameworks to support regional growth leading a team of 40+ operators

    - Drove strategic planning and performance governance across markets, improving operational efficiency by 18%

    - Standardised KPIs, reporting cadence, and cross-functional alignment to strengthen visibility, accountability, and decision-making across APAC
  • Deliveroo
    Head of Regional Operations, APAC & Middle East
    Deliveroo
    Aug 2019 - Jan 2021 (1 year 6 months)
    - Led strategy and operations across 6 markets in APAC and the Middle East, overseeing regional performance, cost discipline, and marketplace efficiency

    - Designed and executed annual regional roadmaps to improve unit economics and operational scalability

    - Reduced regional burn by 23% through cost optimisation, forecasting discipline, and tighter financial governance

    - Partnered closely with global product and commercial leadership to align marketplace strategy, rider experience, and financial targets across diverse markets
  • Deliveroo
    Director Operations
    Deliveroo
    Jun 2018 - Jul 2019 (1 year 2 months)
    - Led a 22-member operations team managing delivery P&L, driving 40% YoY order growth while reducing operational spend by 46%

    - Improved budget accuracy by 18% through enhanced forecasting models and financial controls, strengthening cost governance

    - Engaged with government bodies to shape operating and rider safety policies in a rapidly evolving regulatory environment
  • Deliveroo
    Head of Operations Performance, APAC & Middle East
    Deliveroo
    Aug 2017 - Jun 2018 (11 months)
    - Owned regional KPI setting and budgeting frameworks across APAC markets, improving visibility, accountability, and execution discipline

    - Led cross-market performance initiatives and product rollouts to standardise operational excellence across geographies
  • Uber
    Head of Product Operations - International Growth
    Uber
    Mar 2016 - Mar 2017 (1 year 1 month)
    - Scaled growth across India by embedding operational intelligence into product development and marketplace strategy during Uber’s rapid expansion phase

    - Led strategy, research, and rollout of 20+ high-impact growth and efficiency products across dense, high-velocity markets

    - Built and led a 12-member cross-functional team driving disciplined product launches at scale, accelerating adoption across supply and demand ecosystems

    - Partnered with regional and global leadership to align product roadmap with aggressive growth targets, pricing optimisation, and marketplace liquidity
  • Uber
    Sr. Operations and Logistics Manager
    Uber
    Aug 2014 - Mar 2016 (1 year 8 months)
    - Drove rapid marketplace expansion across 25 markets in India, strengthening supply density, reliability, and service quality during hyper-growth

    - Launched Uber operations in Ahmedabad, building the operating model, local partnerships, and commercial engine from scratch

    - Optimised vendor and device strategy to reduce operational costs while supporting accelerated expansion
Education verified_user 0% verified
  • N
    Master of Business Administration (MBA, Business Administration and Management, General
    NMIMS UNIVERSITY
    Jan 2011 - Jan 2013 (2 years 1 month)
  • University of Mumbai
    Bachelor of Engineering, Electronics and Telecommunications
    University of Mumbai
    Jan 2003 - Jan 2007 (4 years 1 month)
    Bachelor of Engineering in Electronics and Telecommunication
Projects (professional or personal) verified_user 0% verified
    Awards verified_user 0% verified
    • Sep
      Awarded 2 Above and Beyond awards for external focus and inclusiveness at work in GE
      Sep
    • A
      Awarded Performer of the month, Valuable Team Player, Cookie and Rising Team Leader honors and letter of recommendation
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