Timothy Gunter

Timothy Gunter

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Director of Engineering, Formula.Monks
Saint-Lazare, Quebec, Canada
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Full-time jobs

Timeline

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Résumé

Jobs verified_user 0% verified
  • Monks Technology Services
    VP of Engineering
    Monks Technology Services
    Sep 2024 - Current (2 years 2 months)
    Pre-Sales Conversations - Partnered with the sales team to create a "SME" program that allowed them to leverage our collective technical expertise to build trust with prospects and improve lead close rates, driving new revenue. Operationalized Project Staffing - Worked with benched engineering and design resources to build an internal staffing platform, replacing an existing system of spreadsheets and whispers. Allowed staff to maintain their profile of skills and domains of expertise, and operations teams to search and "cast" these resources for upcoming projects. Restructured Engineering Foundry - Spearheaded the restructuring of the engineering department to align with the company's new business model, optimizing team structure, roles, a
  • Monks
    Director of Engineering, Monks
    Monks
    Jul 2023 - Sep 2024 (1 year 3 months)
  • TheoremOne
    Director of Engineering
    TheoremOne
    Dec 2022 - Jul 2023 (8 months)
    TheoremOne merged with Media.Monks in May 2022. Represented TheoremOne in both on-site and virtual pre-sales situations, effectively establishing client confidence in our exceptional delivery capabilities. Planned and staffed high-performing delivery teams for new and ongoing client projects, ensuring seamless execution and client satisfaction. Led the successful engineering execution of multiple 8-figure, multi-team engagements, overseeing staffing, client interaction, performance management, and budgetary control. Lead the enhancement and optimization of internal engagement management tools, continuously iterating on organization-wide processes to drive efficiency and productivity. Created tooling to surface critical operational metrics l
  • TheoremOne
    Associate Director of Engineering
    TheoremOne
    Feb 2022 - Jan 2023 (1 year)
  • Higher Logic
    Global Platform Leader
    Higher Logic
    May 2021 - Feb 2022 (10 months)
    HigherLogic acquired Vanilla Forums in May 2021. Facilitated the smooth transition of systems, processes and tools from Vanilla to Higher Logic, post acquisition, and helped educate and train Higher Logic staff. Worked to transform Higher Logic's approach to DevOps and deployment, with significantly more automation and observability to massively increase the speed and reliability of deployments, reducing human toil, and significantly cutting COGS.
  • C
    Chief Operating Officer
    Sep 2017 - May 2021 (3 years 9 months)
    Vanilla delivered customized online community software targeted at customer support and brand engagement sectors. Oversaw growth - through two rounds of investment - to its eventual acquisition by Higher Logic in 2021. ● Created Infosec team and supervised successful SOC2 audit and accreditation. ● Spearheaded expansion into multiple datacentres (including EU). ● Shepherded Success team's transformation into Customer Experience organization and corresponding expansion by a factor of 5x. ● Created HR team and supported the deployment of ATS and HRMS systems. ● Protected and encouraged company culture in support of employee satisfaction and long term human capital growth.
  • V
    Vice-President, Operations
    Nov 2013 - Sep 2017 (3 years 11 months)
    Conceived, designed and implemented the SaaS hosting systems that power Vanilla's offering. ● Distributed architecture with fault tolerance and redundancy. ● IAC from the start, with a proprietary agent based provisioning and monitoring. ● Single pane of glass observability with realtime system metrics. ● Multi-provider, multi-cloud and multi-region support. Created and fulfilled Human Resources functions for the organization, including creation of an employee handbook, hiring processes, employee onboarding and offboarding, and the management of all policies related to staff.
  • D
    Director Of Operations
    Jul 2012 - Nov 2013 (1 year 5 months)
    Moved hosting from public to private cloud in order to meet performance and reliability goals of the business. Created tooling and production code to enable the open source product to function as a multi-tenant SaaS platform. Created Customer Support team and worked to establish its goals and desired outcomes. Maintained this team through hiring, fostering cultural changes, and training.
  • S
    Senior Software Engineer
    Apr 2010 - Aug 2012 (2 years 5 months)
  • G
    Senior Programmer
    Gamma Entertainment
    Jan 2010
  • VerkkoStadi
    Software Engineer
    VerkkoStadi
    Jan 2008 - Jan 2011 (3 years 1 month)
  • C
    Web Developer
    Canadian Economic Press
    Jan 2008 - Jun 2008 (6 months)
  • C
    Senior Analyst
    CEP News
    Jan 2008
  • M
    Web Developer
    Mansef Productions
    Apr 2007 - Jan 2008 (10 months)
  • H
    QA/Tester
    High Touch Communications
    Jan 2004
  • S
    Web Developer
    Signal Systems
    Jan 2001 - Mar 2004 (3 years 3 months)
Education verified_user 0% verified
  • Concordia University
    Concordia University — Computer Science
    Concordia University
    Jan 2006 - Dec 2007 (2 years)
  • Highschool
    Highschool
    Highschool
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