Shannon Lang
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Accounts Receivable/Accounts Payable Specialist
Michigan, United States
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Full-time jobs
Résumé
Jobs
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Credit and Collections SpecialistGreyson ClothiersFeb 2026 - Current (9 months)- Invoicing SpecialistGreyson ClothiersJan 2025 - Feb 2026 (1 year 2 months)
- AAccounting SpecialistNov 2022 - Nov 2024 (2 years 1 month)
- Accounts Receivable Specialist (temp position)Domino'sNov 2021 - Nov 2022 (1 year 1 month)• Managed the entire store incentive process, ensuring timely notifications to the store owner as incentives approach fulfillment, and manages the entry of incentive credit transactions into Peoplesoft as required
• Entered franchise agreements into Peoplesoft when stores are sold, acquired, and when contracts are renewed
• Handled freight billing operations
• Managed concierge payments and write-offs as necessary
• Acted as a secondary cash processor
• Investigated issues concerning any missing sales payments as needed - Billing/Accounts Receivable SpecialistIconmaOct 2019 - Mar 2021 (1 year 6 months)• Prepared weekly/monthly invoicing with all supporting documentation
• Reconciled manual timesheets, verifying customer approvals, entering into accounting system, emailing client invoice
• Performed billing adjustments in client and internal accounting systems
• Audited bill rates against client systems and/or documents
• Prepared and reconciling billing reports
• Responded to all internal and external customer requests
• Performed various projects as assigned - DAccounts Receivable SpecialistDayco Products CoJul 2019 - Oct 2019 (4 months)• Worked with confidential customer information such as customer payment history and product pricing, return checks, statements, and corporate cash flow
• Made collection calls and communicated via email daily in an effort to reduce bad debt and to increase the percentage of current customer accounts
• Learned the procedure to route and resolve discrepancies at the plant level
• Understood the different payment practices of each customer
• Applied cash payments received via ACH, wire and lockbox using AS400 and CMS systems
• Analyzed and researched customer deductions daily. Determined the resolution path based on the type of deduction
• Worked with sales/plant managers to correct pricing errors
• Compiled - GAccounts Receivable SpecialistGKN Automotive - Sinter MetalsMay 2017 - Jul 2019 (2 years 3 months)• Maintain monthly notes on the shared drive for all invoices with concerns that include contact, dates, status, and sale associate involved with resolution
• Resolve and communicate all complex collection issues such as pricing and old unresolved collection items which include obtaining proof of deliveries and packing slips
• Monitor and resolve unallocated receipts on accounts, system errors, and out of balance conditions, etc.
• Effectively work with sales account managers on open customer issues including pricing discrepancies, collections issues and process retros as required
• Responsible for monthly cash forecasting on all accounts currently on desk
• Responsible for submitting billing for tooling into custom - EPayroll SpecialistKelly ServicesMar 2004 - Nov 2016 (12 years 9 months)Ran reports and download time data from various VMS tools Ran macro processes to format, combine and create payroll records Researched and resolved kicked-out payroll records Downloaded expense reports, resolved kick-outs and sent files to payroll Processed on average of 900 expenses weekly Communicated and worked with branches to resolve complex account issues Updated work instructions as processes changed in a timely manner
- Vendor Relations AnalystKelly ServicesMar 2004 - Nov 2016 (12 years 9 months)Researched A/P Debits/overpayments to suppliers Ensured these balances are collected to avoid bad debt write-offs Researched items that were unable to be processed and worked with branch to update, fill or confirm orders in KSN to ensure suppliers are paid timely Answered email/phone payment inquiries from suppliers Cash Application Specialist/Dispute/Research Team Ensured deposits made are applied accurately and timely Required research and attention to detail Coded overpayments, underpayments, deductions, and sent customer notifications Researched complex requests from A/R putting together spreadsheets detailing write-offs, short-payments, etc. Prepared refunds as necessary
- Senior Accounts Receivables SpecialistKelly ServicesMar 2004 - Nov 2016 (12 years 9 months)Ensured collection of over $10,000,000 on Detroit Area Desk Primary responsibility-worked the Detroit Metro Area desk Kept branches updated of concerns regarding payment issues Reconciled delinquent accounts Acted as liaison between branch offices and customers Resolved complex billing issues Member of the Accounts Receivable KES Team
- WCash Management Accountant/Accounts Receivable SpecialistWorld Travel BTIApr 2001 - Feb 2004 (2 years 11 months)Establish new bank accounts and merchant accounts as needed
• Daily reporting of all bank account activity
• General ledger entries
• Prepare and balance all bank reconciliation statements on a monthly basis
• Prepare bi-weekly financial statements to all account managers for their clients
• Collections on delinquent client accounts
• Daily cash receipt entries
• Process all credit card transactions
• Prepare bank deposits
• Regular communication with account managers
• Prepare and send out all billing to clients
• Back-up Accounts Receivable Supervisor - CAccounting ClerkCredit Union OneDec 1998 - Apr 2001 (2 years 5 months)
- CTeller Supervisor/Savings CounselorCredit Union OneFeb 1995 - Dec 1998 (3 years 11 months)
Education
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- Oakland Community College — Accounting/Business Information SystemsOakland Community CollegeJan 2002 - Dec 2004 (3 years)
- Oakland Community College — Accounting and Business Information SystemsOakland Community College