Cory Nicks

Cory Nicks

About

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Head of Carrier Partnerships and Operations
New York, United States

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Résumé

Jobs verified_user 0% verified
  • Thatch
    Head of Carrier Partnerships and Operations
    Thatch
    Mar 2024 - Current (2 years 7 months)
    I lead the Carrier Operations function at Thatch. This includes leading our national carrier partnerships, insurance strategy, integrations and Operations function.
  • Harri
    Head of Product Operations
    Harri
    Jul 2023 - Mar 2024 (9 months)
    As a member of the senior leadership team reporting directly to the COO, I built the Product Operations function at Harri from the ground up. I established and drove the quarterly product planning process, and served as the central project lead for all major product launches—orchestrating collaboration across sales, marketing, operations, product, and third-party partners. Additionally, I managed the monthly release cycle, working closely with training and support teams to ensure on-time delivery and seamless exception tracking.
  • Rippling
    Product Operations, Insurance
    Rippling
    Jan 2019 - May 2023 (4 years 5 months)
    Over 4.5 years as Rippling's first operational hire, I established and directed the Insurance Product Operations function. I was responsible for the strategic oversight of our national insurance brokerage, escalated support, external integrations, and comprehensive carrier relationships. Working at the intersection of R&D, CX, Sales, and senior leadership, I led initiatives to eliminate operational bottlenecks, increase automation, and lower error rates—ensuring a seamless, top-tier Benefits Administration experience for our brokers and admins.
  • Zenefits
    Senior Product Operations Specialist
    Zenefits
    Apr 2018 - Jan 2019 (10 months)
  • Zenefits
    Product Operations Specialist
    Zenefits
    Aug 2016 - Apr 2018 (1 year 9 months)
  • Zenefits
    Product Operations Analyst
    Zenefits
    Jun 2015 - Aug 2016 (1 year 3 months)
  • Fisher Investments
    Junior Associate
    Fisher Investments
    May 2014 - Sep 2014 (5 months)
  • Silicon Valley Capital Management
    Marketing Intern
    Silicon Valley Capital Management
    Dec 2012 - Apr 2013 (5 months)
Education verified_user 0% verified
  • UNIVERSITY OF CALIFORNIA BERKELEY
    Bachelor of Arts (B.A, Political Economy
    UNIVERSITY OF CALIFORNIA BERKELEY
    Jan 2011 - Jan 2015 (4 years 1 month)
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