Ellyn Joy

Virtual Assistant & Operations SpecialistProfessional SummaryAccomplished operations professional with over 16 years of experience across Sales, Talent Acquisition, and Executive Support. Proven track record in high-stakes environments including Real Estate, Medical Sales, and International B2B Services. Recognized for an energetic, results-driven approach to team leadership, appointment setting, and end-to-end business process management.Core Competencies* Executive Support: High-level administrative management, calendar & travel oversight, and executive communications.* Team Leadership: Performance management, staff development, and remote team optimization.* Sales & Growth: B2B Sales, consultative selling, lead qualification, and appointment setting.* Talent Acquisition: Full-cycle recruitment, candidate screening, and onboarding strategy.* Customer Experience: Specialist support in high-compliance industries and multi-channel customer service.Strategic Experience* Executive Virtual Assistant (Owen Sammarone, 2022–Present): Providing strategic administrative partnership to ensure business continuity and executive productivity.* Team Leader (Elite Virtual, 2022–Present): Directing remote team operations, ensuring KPI attainment, and fostering high-performance cultures.* Account Manager & Appointment Setter (American HRS, 2022–2026): Managed complex client accounts and led high-volume cold calling campaigns. Expertly converted outreach efforts into qualified leads and scheduled appointments.* Talent Acquisition Manager (Global Impact Solutions & RE/MAX, 2021): Spearheaded the end-to-end talent lifecycle, from sourcing to onboarding, for growing organizations.* Medical Sales & B2B Sales (2016–2021): Consultative sales experience at Transparent BPO, Haulla, and Microsourcing, focusing on driving revenue and solving complex client needs.