Sebastian Garza
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Consultant, Sales Analyst, Account Executive
Edinburg, Texas, United States
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Full-time jobs
Résumé
Jobs
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Loan Consultant / Sales RepresentativeOrchardJun 2022 - Current (4 years 5 months)• Consistently surpassed sales quota by over 15% through proactive prospecting and management of 70+ inbound/outbound leads per day, utilizing exceptional communication skills
• Successfully managed 40+ mortgage loan applications while proactively educating 80+ new clients each month, resulting in increased appointments and successful closings
• Managed the lifecycle of 4 mortgage products, from ideation to launch, leading to optimal product experience and effectiveness
• Collaborated with 5 cross-functional teams to define the Orchard firm vision, customer experience, and hand-offs across teams
• Developed and implemented sales scripting, SOPs, and customer treatment strategies to improve seller effectiveness Show less- Sales Analyst / Sales Development RepresentativeOrchardSep 2021 - Jun 2022 (10 months)• Consistently exceeded sales quota by 15% or more by prospecting and qualifying 70+ inbound/outbound leads per day, utilizing exceptional communication skills to drive conversion rates
• Developed 5 lead generation campaigns, resulting in 5 strategic partnerships (e.g., Zillow) that drove top-line growth
• Produced a diverse array of sales collateral, including sales scripts, SOPs, customer treatment strategies, and training decks
• Collaborated with 4 cross-functional teams to improve CRM tool (Salesforce) configuration, customer experience, and workflows Show less - Customer Experience Associate (Inside Sales Representative)OrchardMar 2021 - Sep 2021 (7 months)• Exceeded sales quota by 15% through exceptional communication and sales skills, proactively qualifying and prospecting 100+ inbound/outbound leads per day, resulting in increased consultations and closings
• Successfully curated and maintained a personal CRM database (e.g., Salesforce) of leads in a highly dynamic and fast-paced setting, resulting in increased efficiency and productivity in lead management
• Consistently delivered positive customer experiences by utilizing exceptional product knowledge and interpersonal skills, resulting in increased customer satisfaction and retention Show less - Personal BankerBBVASep 2018 - Mar 2021 (2 years 7 months)• Consistently exceeded quota for 4 consecutive quarters through proactive client prospecting in-branch and via phone, resulting in increased sales revenue and achievement of business goals
• Proactively identified customer needs and effectively capitalized on cross- and up-selling opportunities, such as referrals and additional product offerings, resulting in increased sales revenue and customer satisfaction
• Conducted financial education seminars and training sessions for clients, promoting financial literacy and driving engagement Show less
Education
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- Texas State University — Bachelor of Business Administration - BBATexas State University