M

Marco Garza Valle

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Regional Operations Director | Talent Acquisition Operations Executive | Leading 100+ Recruiters Across LATAM | P&L Management | Workforce Strategy | Organizati
Monterrey, Nuevo Leon, Mexico

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Jobs verified_user 0% verified
  • Korn Ferry
    Director of Operations
    Korn Ferry
    May 2024 - Current (2 years 3 months)
    Lead RPO operations across Mexico and Central America, overseeing a portfolio of 26+ client accounts, a team of 100+ professionals, and a multi-million-dollar business portfolio. Responsible for operational performance, profitability, workforce planning, client delivery, forecasting, and strategic talent solutions supporting enterprise organizations across multiple industries. Provide leadership across all Central American markets, with a primary focus on Mexico and Costa Rica, while partnering with stakeholders throughout Latin America to drive operational excellence, workforce transformation, and business growth. Lead talent delivery operations supporting approximately 8,000 hires annually across RPO, iRPO, and project-based recruitment
  • Korn Ferry
    Account Director
    Korn Ferry
    May 2021 - Current (5 years 3 months)
    Managed a portfolio of strategic RPO accounts across Latin America, overseeing client delivery, workforce planning, operational performance, and stakeholder management for enterprise organizations across the technology, telecommunications, manufacturing, and professional services sectors. Led multi-country recruiting operations throughout LATAM, managing teams of 15–20 recruiters and project leaders across the region. Oversaw one of Korn Ferry's largest technology RPO engagements with Ericsson, supporting annual hiring volumes of up to 1,500 hires and delivering more than 5,000 placements over a four-year period. Partnered closely with business leaders and HR stakeholders to develop workforce strategies, optimize recruiting operations, an
  • Ericsson
    Talent Acquisition Director
    Ericsson
    May 2021 - Apr 2025 (4 years)
    Led Talent Acquisition strategy and operations across Latin America, partnering with business leaders and HR executives to support workforce planning, organizational growth, and talent transformation initiatives across multiple countries. Responsible for recruitment strategy, employer branding, executive hiring, talent acquisition operations, and workforce planning for one of the world's leading telecommunications organizations. Collaborated with regional and global leadership teams to align hiring strategies with business priorities and long-term workforce needs across engineering, technology, commercial, and corporate functions. Built and developed high-performing recruitment teams across Latin America, driving talent attraction, candid
  • Recono SER
    Recruitment and HR Director
    Recono SER
    Jun 2018 - May 2021 (3 years)
    Led a workforce solutions business providing RPO, outsourced recruiting, staffing, and direct-hire search services across Mexico, managing a team of approximately 50 professionals and supporting more than 25 client engagements. Oversaw recruitment operations, client delivery, workforce planning, organizational development, compensation, and business performance across multiple service lines. During my tenure, the organization delivered more than 5,000 hires annually across high-volume and professional recruitment programs. I successfully led a large-scale workforce expansion initiative that resulted in the recruitment and onboarding of more than 1,000 employees in less than 90 days, demonstrating the ability to execute complex talent acqui
  • GDX Holding
    Senior Recruitment & HR Manager
    GDX Holding
    Nov 2016 - Jun 2018 (1 year 8 months)
    Led Human Resources and Talent Acquisition initiatives for a diversified technology and business services organization, supporting Information Technology, Commercial, Operations, and customer service functions. Partnered with business leaders to align workforce strategies, talent planning, and organizational development initiatives with the company’s growth objectives. During my tenure, I designed career path frameworks, established service-level agreements tailored to each business unit, and strengthened talent pipelines across the organization. I also supported the development of leadership capabilities by coaching managers and implementing programs focused on employee growth, performance, and succession planning. In addition to oversee
  • Epicor Software
    Senior Recruitment Manager LAC
    Epicor Software
    Jun 2012 - Nov 2016 (4 years 6 months)
    Led Talent Acquisition across Latin America for a global enterprise software organization, partnering with regional and global leaders to support workforce growth, talent strategy, and recruitment operations. Managed end-to-end hiring initiatives while driving key global programs focused on recruiting effectiveness, analytics, employee referrals, candidate experience, and workforce planning. During my tenure, the Latin American organization grew by approximately 60%, expanding from roughly 200 to more than 320 employees. I played a key role in supporting this growth by implementing data-driven recruiting strategies, KPI frameworks, dashboards, and process improvements that enhanced hiring effectiveness and visibility across the region. In
  • Global Telesourcing
    Recruitment Manager
    Global Telesourcing
    Feb 2011 - Jun 2012 (1 year 5 months)
    Led Talent Acquisition for a high-volume recruitment organization, overseeing full-cycle recruiting, sourcing strategy, workforce planning, and team development. Built and coached a high-performing recruitment team that consistently hired 80–120 bilingual sales professionals per month, supporting business growth through scalable recruiting processes and talent pipeline development.
  • H
    Human Resources Manager
    Horno
    Feb 2010 - Aug 2010 (7 months)
    Managed Human Resources activities for a growing restaurant operation, overseeing recruitment, onboarding, training, compensation, payroll, benefits, and employee development initiatives. Played a key role in the successful opening of two restaurant locations, delivering staffing and workforce readiness efforts in approximately half the projected timeline. Additionally, designed and implemented compensation initiatives aimed at improving employee retention and supporting operational growth.
  • HTC a Teleperformance Company
    HR Recruitment Coordinator
    HTC a Teleperformance Company
    Mar 2002 - Feb 2010 (8 years)
    Began my career in Talent Acquisition supporting large-scale recruitment operations for one of Mexico’s leading contact center organizations. Partnered with hiring leaders to implement recruiting strategies, improve selection processes, and support workforce growth across multiple business functions. Played a key role in designing and implementing a centralized Talent Acquisition Contact Center that consolidated candidate screening activities for Monterrey, Guadalajara, and Hermosillo. Supported high-volume hiring initiatives across customer service, sales, retention, and technical support functions, contributing to the recruitment of approximately 2,300 employees annually per site.
Education verified_user 0% verified
  • Universidad Tecmilenio
    Master of Business Administration (MBA, Human Resources Development
    Universidad Tecmilenio
    Jan 2015 - Dec 2016 (2 years)
  • Instituto Regiomontano de Hotelería
    Bachelor, Business Administration
    Instituto Regiomontano de Hotelería
    Jan 2002 - Dec 2006 (5 years)
Awards verified_user 0% verified
  • E
    Employee Service Awards Winner
    Epicor Software Corporation
    Mar 2014
    Marco’s team has been instrumental in growing the Accounting and Finance team in Monterrey from four people to nineteen, and still growing. Marco’s team sources the best candidates for each position very quickly and then he personally speaks with each candidate to ensure they meet the requirements for the job. He has great customer service skills while working with all the internal departments, and he is always ready to help. He also coordinated courses in organizational and personal development that many of our employees attended. It is always a pleasure to work with him!
  • HTC a Teleperformance Company
    Excellence Awards Nominee
    HTC a Teleperformance Company
    Mar 2008
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