Ezequiel Salvarezza

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Exectuvie Manager of IT Strategy and Products

Supervielle Bank

Jan 2023 - Current (3 years 6 months)

Led and developed the IT strategy and bank architecture. Developed the new IA services for product developement. Implemented the QA automation technology. Deployed new machine learning metodology for services. 360 Obvservability for services. New operational mindset setup Core banking re factoring BMS-PFM development

Head of CoE Americas

Viseven

Jan 2022 - Jan 2023 (1 year 1 month)

Led and developed the new model of digital engagement with customers. Deploy of the new OBP for the region. Develop the new way of working to improve better outcomes in customers & partners relationship. Co creation of a across areas and region innovation network

Innovation & Customer Engagement Head

Roche

Jan 2019 - Jan 2022 (3 years 1 month)

Worked in Customer Engagement and Services Innovation Development enhancing overall customer experience through the data & insights gathering in order to develop new ways of working, interact and innovative solutions delivery. Helped to shape to a new customer centricity way of interact with stakeholders, building a complete new digital interaction model by providing excellent customer service at all times. Worked to achieve high-end digital solutions for clients and patients Brought forth a high level of innovation & technology market solutions and client relationship knowledge. Lead of the global innovation & mindset squad team. Deploy the agility and coaching methodology across organization.

Corporate Governance & Compliance Director

VU Security

Jan 2018 - Jan 2019 (1 year 1 month)

Collaborated with the CEO to develop the offshore strategy for new markets opening and development (Europe). Developed strategies to ensure the quality of the software development delivery. Worked to wholly support our corporate commitment to Equal Opportunity, Diversity and Inclusion. Accountable for the effective resource planning, management, reporting and coordination of projects/initiatives to deliver change in line with availability and business requirements.

Innovation & Public Policies Director

Argentina

Jan 2016 - Jan 2018 (2 years 1 month)

National Government Design, lead, and deploy services and projects through disruptive innovation across different National Ministries and line of business (Health, Bank, Security, Social, Digital Citizenship, Education, Agro Industry). Maintained a strong focus and a commitment to achieving impact on citizens life. Utilized creative thinking skills and a knack for innovation. Member of financial BCRA Innovation board

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IT & Operations Service Manager

USS Security

Jan 2015 - Jan 2016 (1 year 1 month)

Develop information security business plans and audits for clients. Implementing comprehensive security business reports and security business investment. Liaison with government departments and regulatory bodies. Build client relationships that result in Information Security best practices. In charge of lead and develop a new information security strategy.

Regional IT Director

DIRECTV

Jan 2013 - Jan 2015 (2 years 1 month)

Lead the regional IT & Services operation, leading the business the day- to-day customers operations, across the region (12 countries). Development and deploy SME for customer experience products and solutions. Development of new products for 2014 World Cup like multi-screen soccer matches and analytics for clients.

South Cone Vice President

Teleperformance

Jan 2011 - Jan 2013 (2 years 1 month)

Lead the IT Services and Operations across different services such sales, customer service, back office, technical support, billing & retention. Development and implementation, of the South Cone digital security strategy under the International Information Security Policies. New products and services development for clients (HSBC, AMEX, SHELL, TELECOM, TELEFONICA, DELL)

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Regional Microsoft Operation Manager

Microsoft Latam

Jan 2009 - Jan 2011 (2 years 1 month)

Program Manager

HewlettPackard

Jan 2007 - Jan 2009 (2 years 1 month)

Ezequiel Salvarezza

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