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Ezekiel Aquino

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Customer Service Representative
Metro Manila, Philippines

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Jobs verified_user 0% verified
  • Unifin, Inc
    Social Media Support (Back Office)
    Unifin, Inc
    Nov 2020 - Jun 2022 (1 year 8 months)
    Providing customer service and interaction via social media platforms such as Facebook, Instagram, and Twitter. A well-oiled social media support team can make communities and raise brand awareness by attracting those bystanders by providing outstanding customer service.
  • V
    Customer Service Representative
    VXI Global Solutions B.V
    Nov 2018 - May 2019 (7 months)
    Answering questions about a company's products or services, processing orders and transactions, resolving issues and troubleshooting technical problems, delivering information about a company's offerings, providing proactive customer outreach, handling customer complaints, collecting and analyzing customer feedback, developing and documenting knowledge into helpful content, tracking customer service KPIs and metrics.
  • i
    Customer Service Representative
    iQor Philippines, Clark
    Nov 2015 - Aug 2018 (2 years 10 months)
    Managed various inbound and outbound queues for customer complaints and product issues. Served as a Product-Specific Expert on inquiries and upselling.
Projects (professional or personal) verified_user 0% verified
  • F
    Freelancing
    Nov 2021 - Nov 2023 (2 years 1 month)