Evelyn Oliveira Project, Operations & Executive Management | Process

Tutor Operations Specialist

Varsity Tutors

Oct 2024 - Current (1 year 7 months)

As a Tutor Operations Specialist, I coordinated data analysis, registration, and enrollment for school district accounts, ensuring compliance with established standards. I oversaw the addition and ongoing maintenance of courses in the digital inventory, aligning updates with organizational goals. Additionally, I managed system updates and onboarding processes for new clients, ensuring complete transitions and expedited readiness. I utilized Zendesk to handle tasks via a ticketing system, maintaining organization and timely responses, while also employing HubSpot to track implementation progress, ensuring accurate and up-to-date documentation. Although tools like Asana, Trello, and ClickUp were not directly relevant to my core responsibiliti

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Software Developer

SUPERUBER

Mar 2022 - Feb 2024 (2 years)

• I've developed software, interactive maps, and other applications for projects, mostly museums and interactive exhibitions, which bring together art, technology, architecture, and design. Combining a creative agency, technology laboratory, and studio, I have created multimedia and interactive projects for the culture, education, entertainment, and advertising sectors. • Development of fully inclusive Web Apps for all audiences, with the aim of improving the experience of visiting museums. • Responsible for all Front-End implementation in projects for the company itself, as well as for other clients. • Diagnosis and implementation of day-to-day improvements for the technology team using agile methodologies. Additionally, I utilize Microsof

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Executive Manager

Nosso Entretenimento Sustentável LTDA

Oct 2016 - May 2021 (4 years 8 months)

As an Executive Manager, I oversaw project management from conception to implementation, ensuring control of activities and efficient resolution of incidents. I monitored the execution of established planning using MS Project, facilitating communication, coordination, and mediation between companies and professionals while reporting directly to stakeholders. I led the implementation of the company's strategic guidelines, mapping out and executing business management practices to enhance brand success. To transmit the organizational culture to new employees, I generated agility and quality throughout operations. My responsibilities included planning, forecasting, and managing operating risks while developing and monitoring financial reports

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Psychologist

Private Practice

Jun 2015 - Jan 2017 (1 year 8 months)

• Responsible for the diagnosis, prevention, and treatment of mental illnesses, emotional and personality disorders, carrying out studies, research, and evaluating the development of individuals. • Carrying out long and short-term clinical psychotherapy for adults. • Regularly write reports and case notes, utilizing proofreading skills to ensure clarity, accuracy, and professionalism in all documentation shared with clients and other professionals. Additionally, I employed Microsoft Excel to create financial reports and control client data, which enhanced my ability to manage resources effectively. • Effectively manage my calendar to organize client sessions, supervision, and administrative tasks, ensuring no overlaps occur and allowi

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Controller

MPG Participações LTDA

Mar 2007 - Aug 2016 (9 years 6 months)

As a Controller, I was responsible for the detailed administration of accounts payable and receivable procedures, cash flow control, bank reconciliation, contract analysis, and employee management. I also managed real estate, assets, and investments. My role included overseeing asset management, control, and coordination of all processes relevant to the group's companies and partners, which involved deliberations with third parties and service providers. I supervised and developed activity plans for the partners, provided support for internal and external operations, and analyzed and controlled management reports. Additionally, I monitored all phases of construction work on residential and commercial properties, reporting progress, organiza

Young Apprentice

Banco Bradesco

Nov 2004 - Nov 2006 (2 years 1 month)

• Assisting with administrative, banking and financial routines. • Filing and organizing documents.

Evelyn Oliveira

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