E

Evangel Erike

About

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Pennsylvania, United States

Timeline

work
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school
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Résumé

Jobs verified_user 0% verified
  • Cyracom
    Interpreter
    Cyracom
    Jul 2025 - Current (1 year 4 months)
    As a medical interpreter at Cyracom, I facilitate accurate and compassionate communication between patients and healthcare professionals, providing real-time support in high-pressure, sensitive situations. This role necessitates strong customer support skills, as I assist clients—including patients, caregivers, and medical staff—in navigating healthcare procedures, answering questions, and resolving concerns effectively. Additionally, I engage in CRM-related tasks by documenting interactions, adhering to client protocols, and ensuring consistency and quality across various healthcare systems. My efforts directly enhance the client experience, build trust, and ensure clear communication between service providers and their customers.
  • M
    Virtual Assistant
    Melissa Ricker LLC
    Apr 2025 - Current (1 year 7 months)
    • Manage inboxes, calendar scheduling, and client support through GoHighLevel CRM. • Support task automation, training workflows, and internal communication systems.
  • U.S. Army
    Unit Supply Specialist (92Y)
    U.S. Army
    Mar 2025 - Current (1 year 8 months)
  • HCLTech
    Senior Customer Service Representative
    HCLTech
    Feb 2025 - Apr 2025 (3 months)
    • Provided email-based customer support, resolving service and technical issues. • Maintained accurate CRM records and collaborated with team to improve client satisfaction.
  • DaVita Kidney Care
    Hemodialysis Technician
    DaVita Kidney Care
    Jun 2024 - Current (2 years 5 months)
    • Supported patient communication, scheduling, and HIPAA compliant recordkeeping. • Provided trauma-informed care and documented treatment procedures.
  • Upwork
    Freelance Virtual Assistant
    Upwork
    Jan 2024 - Jun 2024 (6 months)
    • Delivered administrative support, tracked client issues, and organized follow-ups using Trello. • Supported small businesses with email management, file organization, and customer care.
  • B
    Nutritionist – Admin Support
    BioIntelligent Wellness
    Feb 2022 - Sep 2023 (1 year 8 months)
    • Handled client email communication, data entry, and order processing. • Maintained digital documentation and created customer education materials.
  • U
    Dietetic Intern
    University of Nigeria Teaching Hospital
    Nov 2020 - Oct 2021 (1 year)
  • D
    Public Health Nutritionist
    Defense HQ Medical Centre
    Jun 2019 - May 2020 (1 year)
Education verified_user 0% verified
  • Community College of Philadelphia
    Associate Degree in Health and Care Studies
    Community College of Philadelphia
    Sep 2024 - Current (2 years 2 months)
  • DaVita
    Google Analytics Certification CPR & First Aid Certified
    DaVita
    Jun 2024 - Current (2 years 5 months)
  • University of Nigeria
    Bachelor's Degree in
    University of Nigeria
    Jan 2013 - Jan 2017 (4 years 1 month)