Eunice Mueni Muema

Eunice Mueni Muema  new_releases

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Data research Assistant
Nairobi, Nairobi County, Kenya

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Résumé


Jobs verified_user 0% verified
  • D
    Data research Assistant
    Nov 2024 - Current (2 years)
    Assisted in developing actuarial models and forecasting spreadsheets for insurance clients. Conducted statistical analysis and data cleaning for risk management reports. Prepared Excel dashboards and documentation for remote actuarial teams.
  • N
    Actuarial Analyst
    Nova Risk Analytics
    Nov 2021 - Jan 2026 (4 years 3 months)
    Nova Risk Analytics | November 2021 – January 2026

    Developed actuarial risk models and forecasting spreadsheets for international insurance clients

    Cleaned and analyzed large-scale insurance datasets (10,000+ records) with 99.9% accuracy for regulatory filings

    Designed Excel dashboards visualizing risk indicators and portfolio performance — reducing reporting time by 40%

    Conducted statistical forecasting and predictive analysis to identify risk patterns and market trends

    Prepared risk assessment reports highlighting key risk factors and recommending process improvements

    Applied Python and SQL for data cleaning, ETL processes, and automated analysis

    Identified a 12%
  • Postal Corporation of Kenya
    Post Master|operation manager
    Postal Corporation of Kenya
    Jan 2021 - Dec 2024 (4 years)
    Directed end-to-end operations of a high-volume facility, managing 500+ daily transactions across counter services, mail dispatch, and financial services — achieving zero major complaints and consistently meeting service level agreements

    Led and coached a team of 15+ staff, setting performance targets, conducting regular reviews, and fostering a culture of accountability and customer focus

    Owned financial reconciliation and fraud prevention, managing money orders, postal orders, and agency services with 100% accuracy in daily and monthly reporting (P150, P141, P16)

    Spearheaded process improvement initiatives that streamlined mail sorting and delivery workflows, delivering a 40% operational efficiency gain wi
  • ISON BPO
    Client Specialist
    ISON BPO
    Jul 2016 - Jul 2018 (2 years 1 month)
    Provided inbound and outbound customer service for telecom accounts. Assisted customers in resolving account issues and product queries. Documented service logs and ensured timely ticket resolutions.
  • F
    Direct Sales Representative
    Faulu Bank
    Jan 2014 - Jan 2016 (2 years 1 month)
    Marketed and sold financial products to individuals and businesses. Built and maintained customer relationships for banking services. Reported on weekly sales targets and client acquisition.
Education verified_user 0% verified
  • Kenyatta University
    B.com, Actuarial Science
    Kenyatta University
    Jan 2011 - Jan 2015 (4 years 1 month)