E
Eswararao Rajana
About
Detail
Andhra Pradesh, India
Résumé
Jobs
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- CSenior Salesforce DeveloperCommerceCXDec 2023 - Current (2 years 7 months)Developed batch jobs and queueable classes to handle large-scale data processing for PLI generation and catalog updates. Worked on the PLI generation process with SAP for Sales Deal Condition processing. Managed master data and user data from multiple sources to ensure accurate PLI generation. Created and maintained custom metadata for configuring PLI generation and catalog update settings. Developed staging records and audit logs to track changes and ensure data consistency. Automated the identification of agreements affected by catalog updates, and triggered PLI regeneration. Configured and used Conga CPQ for pricing and quote generation. Designed Conga CPQ templates to generate price lists and quotes based on customer agreements. Configu
Salesforce DeveloperApexonAug 2019 - Jun 2023 (3 years 11 months)Responsibilities: Designed and implemented the support request creation process to handle the submission and updates of customer support requests in Salesforce. Designed a Lightning Web Component (LWC) to display and manage support requests, with features like sorting, pagination, and filtering based on request types (e.g., All Support Requests, My Support Requests, Open Support Requests). Configured and implemented Salesforce Flows to automate business processes. Designed screen flows to guide users through complex processes, such as case creation, regulatory submissions, and capital unlocking requests. Created record-triggered flows to automate updates to case statuses, health plan metrics, and regulatory compliance checks based on user a- Salesforce DeveloperTech MahindraOct 2018 - Aug 2019 (11 months)Responsibilities: Designed and implemented Apex classes to manage employee lifecycle events and HR processes. Developed Apex classes to handle job requisitions, interview scheduling, candidate feedback, offer letter generation, and immigration workflows. Implemented batch jobs for generating and distributing offer letters to selected candidates, automating repetitive tasks, and reducing manual effort. Collaborated with stakeholders to gather requirements and deliver phase-wise enhancements. Worked with HR teams to understand their needs, and translate them into technical requirements for each project phase. Managed deployments using Git repositories for version control and CI/CD pipelines. Utilized Git for version control, ensuring proper t
- JSalesforce DeveloperJeevan technologiesAug 2017 - Oct 2018 (1 year 3 months)Responsibilities: Worked on Apex classes to manage insurance policies and appointment scheduling. Developed Apex classes to handle policy creation, endorsements, renewals, holds, cancellations, and automatic renewals. Configured permission sets and profiles to control access to sensitive data, such as policy details and customer information. Designed email templates for policy renewal reminders, appointment confirmations, and cancellation notifications. Configured Workflow Rules and Process Builder to send automated emails based on specific triggers, such as policy expiration, or appointment rescheduling. Designed custom Lightning pages using App Builder to provide a user-friendly interface for managing policies and appointments. Added comp
- AssociateCommscopeJul 2015 - Jun 2017 (2 years)Responsibilities: Provided development, implementation, and updating, focusing on Sales Cloud and Service Cloud. Worked on Salesforce.com standard objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions. Worked on Salesforce.com standard objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions. Managed ongoing support requests and administrative needs of users. Administered, configured, and maintained Salesforce.com application user profiles, roles, assigned permissions, generated security tokens, validation rules, and upgrade installations. Defined objects and field-level security for different profiles. I wrote an Apex trigger on the Contact object for cross-object field updates for rep
Education
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- B.scAndhra University
- M.scGitam University
- SSalesforce Certified Administrator Salesforce Certified Platform Developer-I
Projects (professional or personal)
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- PPLI Generation (Philips)The PLI (Price List Item) Generation and Catalog Update project for Philips involved developing and maintaining a system to generate and update price lists specific to customer contracts (agreements). The process leveraged master data and user data from multiple sources to create and regenerate PLIs, ensuring synchronization with updates. The system integrated with SAP for sales deal condition processing and utilized batch jobs, queueable classes, and custom metadata to manage the PLI generation and catalog update workflows. The project required handling complex data flows, ensuring data consistency, and automating the generation of price lists for various agreements across different countries.
- HHCM (Tech Mahindra)This project is related to an HCM application that was built on Salesforce. It deals with employee life cycle events, from requisition to separation. It scatters to all the modules of the HR department. Functions like requisition, scheduling interviews, getting feedback on the candidates from interviewers, offer letter generation, immigration, etc. This product's change requests and enhancements are going on in a phase-wise manner, and each phase is split into 2 to 3 months based on the efforts of the requirements.
- HHealth Insurance and Appointment Management System (HIAMS)This project involved developing a comprehensive application on Salesforce that allows customers to book appointments and apply for health insurance policies. The application supports both health services and insurance policies, enabling customers to manage a single policy with multiple coverage parts. It was designed to fulfill the insurance needs of new customers by providing functionalities.
- PPartnerPRO PortalThe PartnerPRO Portal is a management software tool for partners that runs on a best-in-class, data management technology created to simplify the process of collaboration for customer projects, ultimately providing customers faster access to CommScope technology. The PartnerPRO Portal enables a whole new approach to collaboration, with features that will fundamentally change the way we work with partners.
- BBCBSM Health Plan (Deloitte) (BCBSM)aimed at helping single-state health plans scale and compete in the evolving healthcare market. The project focused on identifying strategies to unlock capital, enhance operational capabilities, and address regulatory challenges. Key contributions included designing and implementing dynamic case management systems, developing interactive data tables with sorting and pagination, and integrating Apex methods for real-time data fetching in Salesforce.