Erjie Pangan
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Erjie Pangan

About

Detail

Province of Benguet, Philippines

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work
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school
Education

Résumé

Jobs verified_user 0% verified
  • K
    Cyber Recruiter and Productivity Backer
    Keller Williams
    Apr 2022 - Oct 2025 (3 years 7 months)
    ⚫ Invite and recruit agents outside Keller Williams for a 1 on 1 meeting ⚫ Focus on R1 and R2 agents ⚫ Contacted Co-op agents as well to meeting ⚫ Created contacts from Co-op list ⚫ Also contacted new agents to invite and recruit ⚫ Inviting agent for in person meeting ⚫ Scheduling every appointment in google calendar ⚫ Sending SMS invite ⚫ Calling agents to invite ⚫ Doing follow up thru SMS, Email and Phone call ⚫ Using Zoom to send SMS and call agents ⚫ Getting agents information using FMLS and Broker Metrics ⚫ Creating different scripts to help recruit agents ⚫ Getting information to hundreds of agents within the area ⚫ Creating different spreadsheets to all agents and contacts ⚫ Creating a Daily Stats report for the office and send it to
  • Cyberbacker
    Cyber Recruiter
    Cyberbacker
    Aug 2021 - Mar 2022 (8 months)
    ⚫ Invite Non-Keller Williams agents to events and classes ⚫ Set up 1 on 1 appointment for the Team Leaders of 3 Offices ⚫ Can schedule phone call, zoom or in person Meeting ⚫ Handled internal agents to be invited to events and classes ⚫ Sending out SMS and email invites. ⚫ Making follow up calls and SMS to agents that agreed to join. ⚫ Knowledgeable in using Command and Command MC ⚫ Can also handle Smart plan ⚫ Can create Eventbrite for classes ⚫ Making scripts for the upcoming events and classes.
  • S
    Customer Service Representative
    SITEL,
    Apr 2018 - Jul 2021 (3 years 4 months)
    ⚫ Provided primary customer support to internal and external customers. ⚫ Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. ⚫ Recommended products to customers, thoroughly explaining details. ⚫ Provided information regarding charge accounts and loyalty programs. ⚫ Developed community reputation through commitment to customer satisfaction and strong client relationships. ⚫ Responded to customer requests for products, services and company information. ⚫ Answered constant flow of customer calls with minimal wait times. ⚫ Responded to customer comments and questions via LiveChat during shifts. ⚫ Resolved concerns with products or services to help with retention and dri
  • C
    Sales Associate
    Campos Lumber
    Feb 2017 - Feb 2018 (1 year 1 month)
    ⚫ Prepared merchandise for sales floor by pricing or tagging. ⚫ Engaged with customers to effectively build rapport and lasting relationships. ⚫ Helped customers locate products and checked store system for merchandise at other sites. ⚫ Tracked stock using company inventory management software. ⚫ Provided positive first impressions to welcome existing, new and potential customers. ⚫ Grew sales and boosted profits, applying proactive management strategies and enhancing sales training. ⚫ Increased sales by offering advice on purchases and promoting additional products. ⚫ Maintained customer satisfaction with quick and professional handling of product returns. ⚫ Completed orders and organized product deliveries to meet customer timetables.
Education verified_user 0% verified
  • B
    High School Diploma
    Baguio City National High School
    Jun 2010 - Mar 2014 (3 years 10 months)