Sales Development Representative
NRI North America
Sep 2024 - Current (1 year 10 months)
As a Sales Development Representative, I was responsible for the early stages of prospecting and lead generation for a B2B digital transformation agency, working remotely as a full-time agent. I leveraged AI-driven platforms to enhance my efficiency in managing a high volume of outbound calls, ensuring effective communication and engagement with potential clients. My role required strong skills in business development, appointment management, telemarketing, and cold calling, all of which contributed to successful lead nurturing and sales outcomes. While my primary focus was on outbound sales, I also handled inbound sales calls, which allowed me to develop a well-rounded approach to customer relationship management (CRM) and further refine m