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Erika Warren

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Dallas, Texas, United States
Contact Erika regarding: 
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Full-time jobs

Timeline

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Résumé

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  • G
    Aviation Coordinator
    Guardian Flight
    Jan 2023 - Current (3 years 6 months)
    develops and/or approves schedules, priorities, and standards for achieving goals; directs evaluation activities Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums
  • HighLevel
    Customer Success Manager
    HighLevel
    Jan 2022 - Jan 2023 (1 year 1 month)
    Developed, coordinated, and executed implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery Designed, created and managed applications, and software integration/migration deployments/SAAS platform Listened and fully understood customer requirements and pain points' and translate customer requirements into implementation plans
  • CIOX Health
    Client Support Manager
    CIOX Health
    Jan 2020 - Jan 2022 (2 years 1 month)
    Managed multiple projects to meet deadlines and change priorities Complied with HIPAA (Health Insurance Portability and Accountability Act) ensuring the right to privacy for patient's records Built strong customer relations by facilitating escalations Trained employees with my extensive knowledge and helped increase their KPI's by 15%