Erika Silvestre de Sena

Erika Silvestre de Sena

About

Detail

Fraud prevention | Data driven
State of Espírito Santo, Brazil
Contact Erika regarding: 
work
Full-time jobs
Starting at USD3k/month
Flexible work
Starting at USD20/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • JustiFi
    Risk Analyst
    JustiFi
    Apr 2025 - Current (1 year 7 months)
    - Oversee the transaction monitoring queue to address alerts promptly and efficiently.
    - Conduct merchant investigations, including document collection and interviews, to assess and mitigate risks.
    - Analyze portfolio trends to refine the transaction monitoring strategy in alignment with JustiFi’s current risk appetite.
    - Leverage advanced analytics to provide the Credit team with data-driven insights for informed decision-making.
  • Revolut
    Fraud Prevention Manager
    Revolut
    Oct 2023 - Apr 2025 (1 year 7 months)
    - Structure the expansion operation in global fraud products and analyze witch features should be implemented for BR market - Keep monitoring and creating KPI to identify fraud trends
    - Guarantee that we are compliant with BR central bank fraud regulations
    - Use of database to study fraud patterns
    - Technical scope to implement pix infraction
    - Implement compliance struct to allow pix transactions
    - Implement fraud prevention structure for pix transactions
  • Trustly
    Fraud & Risk Analyst
    Trustly
    Mar 2021 - Sep 2023 (2 years 7 months)
    - Use of database to improve methodologies
    - Relationships with various departments data science, software engineers, customer service and product team to ensure good operational synergy.
    - Identify key metrics for risk monitoring and conduct regular reporting.
    - Proactively monitor information channels to detect, report and investigate risk issues.
    - Develop new process to improve team performance.
    - Continuously develop the team to always be aligned with the business.
    - Collections efforts.
  • U
    Risk Analyst
    Upnid
    Dec 2020 - Feb 2021 (3 months)
    - Implementation of fraud analysis process
    - Fraud investigation
    - Ecommerce validation
  • PicPay
    Senior Chargeback Analyst
    PicPay
    Aug 2020 - Dec 2020 (5 months)
    - Chargeback dispute
    - Support legal team
    - Contact with customer
    - Lead team priorities
    - Fraud investigation
  • PicPay
    Chargeback Analyst
    PicPay
    May 2018 - Dec 2020 (2 years 8 months)
  • PicPay
    Risk Analyst
    PicPay
    Mar 2017 - Apr 2018 (1 year 2 months)
Education verified_user 0% verified
  • Descomplica
    Computer Science, Information Technology
    Descomplica
    Jan 2022 - Aug 2025 (3 years 8 months)
  • IFES
    Control and automation technician, Industrial automation
    IFES
    Jan 2013 - Dec 2015 (3 years)