Experience, self motivated, enthusiastic, team player individual, with more than 10 years experience as a BPO employee in my home country. Extense experience in customer service, professional with a solid track record in team leadership, mass recruitment, strategic sales, and business management. Recognized for a focused attitude, strong character, and courage to take on challenges. Demonstrated ability in supervision, process optimization, and launching independent initiatives. Bilingual with a strong results-oriented mindset.and procedures, creating a smooth experience with each client according to their needs.