Ericka Patricia Vidal

Ericka Patricia Vidal

About

Detail

Tourism and Hospitality Management
Guayaquil, Guayas, Ecuador
Contact Ericka regarding: 
work
Full-time jobs
Starting at USD1k/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • O
    Operations & Client Experience Coordinator
    Jun 2025 - Mar 2026 (10 months)
    -Coordinated daily operations, appointment scheduling, and administrative processes to support efficient business performance.
    -Managed client communication, service inquiries, and customer support across multiple channels, ensuring a positive client experience.
    -Assisted with hiring efforts by identifying suitable candidates, while helping improve client retention and service quality.
  • avianca
    Cabin Crew
    avianca
    Jul 2023 - Jan 2025 (1 year 7 months)
    Provide outstanding customer service to all passengers and ensure passenger and cabin safety.
  • avianca
    Passenger Service Agent
    avianca
    Dec 2021 - Apr 2023 (1 year 5 months)
    Guarantee customer service excellence in the procedures and policies established by the company.
  • PlanITROI
    Human Resources Recruiter
    PlanITROI
    Apr 2021 - Nov 2021 (8 months)
    To assist with all the recruitment process of Team Ecuador.
  • LATAM Airlines
    Passenger Service Agent
    LATAM Airlines
    Sep 2018 - Feb 2021 (2 years 6 months)
    Meet safety standards, procedures and provide a high quality service in the following areas: check in, boarding, customs.
  • Howard Johnson
    Guest Service Representative
    Howard Johnson
    Apr 2017 - Jul 2017 (4 months)
    Communicate with all guests in order to make or cancel hotel reservations. Coordinate with all departments such as housekeeping, porters, transport providers and kitchen staff to
    meet guest requests.
  • YMCA of the Rockies
    Food Service Staff
    YMCA of the Rockies
    Feb 2015 - May 2015 (4 months)
    Event planning in the food and beverage department.
  • V
    Executive Assistant
    VIMETAL SA
    Jan 2012 - Dec 2014 (3 years)
    Managed executive calendars, scheduling meetings and appointments. Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed. Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Education verified_user 0% verified
  • Universidad Espíritu Santo
    Bachelor’s degree in Tourism and Hospitality Management, Hospitality Administration/Management
    Universidad Espíritu Santo
    Jan 2013 - Dec 2018 (6 years)