E
Erica Rogers
About
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Talent Delivery Manager
Mississippi, United States
Résumé
Jobs
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Talent Delivery ManagerRandstadNov 2021 - Dec 2022 (1 year 2 months)- PClient Delivery Manager – TrainerPEOPLESCOUT VirtualOct 2018 - Nov 2021 (3 years 2 months)International Employment Company working with clients all over the world. Client Delivery Manager – Trainer (Sysco Team) Responsible for updating SOPs, training all new hires (screeners, recruiters, and managers) on all things PeopleScout such as Workday, Sysco Foods, advertising, entering in hours, troubleshooting computer issues and teams. I was also responsible for creating new SOPs, as well as working with managers to enhance the learning experience for new associates and retraining as needed for others.
- RecruiterElwood StaffingSep 2018 - Oct 2018 (2 months)Industry leader in distilled liquors Recruiter Responsible for recruiting for distilleries, bottling and distribution centers all of the US using online job boards, job fairs, referrals and passive candidates. Prescreening all future associates before handing their information off to HR and hiring managers. I set up interviews, drug tests and physicals for candidates that have passed the interview stage and have been sent an offer letter.
- SSolutions Development Group ManagerStaff Management IncJul 2015 - Apr 2018 (2 years 10 months)International Employment Company working with clients all over the world. Solutions Development Group Manager Helped with client implementations, which required IT, HR, Finance, Marketing and overall strategy development. As an SDG Manager I was responsible for the delivery of all company product portfolios' which could include Outsourced Workforce Management as well as our Managed Services Products solutions and more. Trained new associates as Managers, recruiters, and associates at each specific client site. Clients ranged from food distribution, car manufacturing, mail sorting, package warehouse and more. Each new client had their own ATS system that we would have to learn and then train all the incoming staff that was taking over the si
- Staffing SpecialistThe Reserves NetworkJul 2011 - Jun 2012 (1 year)Responsibilities include management of hiring process for high profile clients. Communication and contact management between prospective applicant and client businesses. Fielding candidates through extensive firsthand contact and assessment of skills and abilities to provide the business solutions through placing permanent and temporary employees within client organizations. Full cycle recruiting for all internal staff. Overseeing additional internal staff and providing internal support and training as needed to ensure quality service for clients. Team leadership and project management such as pilot processes and executing early stages of process implementation. The Reserves Network July 2011 – June 2012 Solving business needs through place
- FAdministrative AssistantFederal Staffing AgencyJan 2009 - Jan 2011 (2 years 1 month)Client medical coordination involving scheduling medical procedures and managing medical records. Administrative Assistant Management of client medical records incorporating the use of proprietary secure data systems such as CHCSI. Reception and internal customer service between client patients and medical professionals. Data management involving medical records both historical and ongoing for the patients. Coordination of professional communication and documentation between patients and Ireland Community Hospital including the AHLTA electronic medical record and data system.
- PPharmaceutical Data SpecialistPHARMERICA PHARMACYAug 2006 - Dec 2008 (2 years 5 months)Communication and data management supporting clients of nursing homes and care facilities. Pharmaceutical Data Specialist Patient support through management of prescription medications and specialty medical supplies. Facilitated reception duties through operation of multi-lined phone systems in order to accurately fulfill client orders and meet company goals. Data management and recordkeeping through the use of proprietary technology systems to manage inventory, client accuracy, and internal process efficiency. Quality assurance duties through introduction of internal order auditing processes. Supported internal teams through providing training and guidance on internal job functions.
- SSenior Recruiting Coordinator/RecruiterResponsible for working with the transportation department at Sysco to help find qualified CDL A, CDL B and warehouse associates to fill their staffing needs. I setup job fairs, work with community leaders, sent out emails to potential associates online, utilize job boards to find resumes, work with driving schools to make sure their graduating students know about Sysco openings and passed out referral cards to CDL drivers. I make calls to new hires to welcome them to the team and make sure that they don't have any questions or concerns before starting.
Education
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- JOSHAJefferson Community CollegeJan 2012 - Apr 2012 (4 months)