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eric almeida

About

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Bogota D.C., Colombia

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Résumé

Jobs verified_user 0% verified
  • C
    Graphic Designer/Social Media Manager/Video Editor / Virtual Receptionist
    ClearConverse
    Nov 2024 - Current (1 year 11 months)
    Designed branded graphics, social media posts, and marketing visuals across multiple platforms (Instagram, LinkedIn, Facebook, Tiktok, Youtube). Managed content calendars, engagement tracking, and audience interaction, increasing brand reach by 30% in four months. Served as a virtual receptionist, managing inbound calls, voicemails, and client communications via VoIP systems. Developed creative assets for blog posts, ads, and training materials.
  • freelance
    Virtual Assistant/Social Media Manager
    freelance
    Dec 2023 - Nov 2024 (1 year)
    Manage scheduling, email correspondence, and social media content for multiple small businesses/individuals. Develop and implement social-media strategies that increased engagement by 30% in under three months. Coordinate administrative tasks, content creation, and CRM updates across remote teams.
  • I
    Social Media Manager/Virtual Assistant/Sales
    Indure Management
    Jul 2023 - Dec 2023 (6 months)
    As a Social Media Manager/Virtual Assistant/Sales professional, I created and managed content calendars across various social media platforms, ensuring that all captions and graphics were aligned with the brand tone and campaign goals. I closely monitored performance metrics and suggested optimizations to enhance reach and engagement. In addition to my core responsibilities, I utilized my skills in administrative assistance to streamline processes and improve efficiency. My experience with CRM tools further supported my social media management efforts, allowing for better tracking of customer interactions and insights, which ultimately contributed to more effective sales strategies.
  • Chat Assassins
    Virtual Sales Assistant
    Chat Assassins
    Jul 2022 - Jul 2023 (1 year 1 month)
    As a Virtual Sales Assistant, I supported digital sales campaigns through effective CRM management and diligent client follow-ups, resulting in a 20% improvement in lead-response time by optimizing communication templates. I collaborated closely with design and sales teams to ensure the timely delivery of client assets. Additionally, I leveraged my experience in executive assistance to work alongside executives, providing crucial sales support that enhanced overall team efficiency and client satisfaction. My proficiency in tools such as ClickUp, Slack, Microsoft 365, and Google Workspace further streamlined our processes, while my organizational skills in Trello ensured that all tasks were tracked and completed on schedule.
  • F
    Spanish/English Teacher
    Fangzhu Academy
    Jan 2021 - Jul 2022 (1 year 7 months)
    As a Spanish/English Teacher, I delivered engaging online Spanish lessons to international students, designing course materials and learning resources tailored to diverse learning levels. I managed student onboarding and course sales, effectively handling inquiries in both English and Spanish, which contributed to achieving a 97% student satisfaction rate based on internal surveys. Additionally, I utilized Microsoft 365 to create homework assignments for students and track their learning progress, ensuring that each student received the support they needed to succeed. This integration of technology enhanced my course design and online tutoring efforts, ultimately fostering a more effective learning environment. Furthermore, I employed Googl
  • Freelancer
    Virtual Assistant
    Freelancer
    May 2017 - Jan 2021 (3 years 9 months)
    As a Virtual Assistant, I transcribed and translated educational and corporate materials with 99% accuracy (EN ↔ ES), providing high-quality support to diverse clients. I assisted entrepreneurs with scheduling, data entry, and customer correspondence, ensuring seamless communication and organization. My responsibilities included managing spreadsheets, handling email filtering, and efficiently organizing client files, which contributed to the successful delivery of over 200 projects while meeting tight deadlines for international clients. Additionally, I leveraged my experience in event planning, gained through my work with an event company, to enhance my organizational skills and attention to detail, further supporting clients in their admi
Education verified_user 0% verified
  • Academia Audioplace
    Sound Engineering & Musical Production
    Academia Audioplace
    Jan 2019 - Dec 2021 (3 years)
  • Universidad Metropolitana
    Chemical Engineering (Unfinished)
    Universidad Metropolitana
    Jan 2017 - Dec 2018 (2 years)