Google Content Reviewer
Accenture Portugal
Jan 2024 - Jan 2025 (1 year 1 month)
As a Google Content Reviewer, I was responsible for reviewing, classifying, and removing content in accordance with Google guidelines, utilizing specific tools and channels to ensure compliance. I investigated, resolved, and communicated complex content issues to the broader Trust and Safety team, contributing to a safer online environment. I actively participated in continuous training programs and workgroup discussions to enhance my skills and optimize my performance in the role. Additionally, I engaged in process improvement initiatives aimed at enhancing the quality and efficiency of our work. My experience in account management, which involved customer interaction, tracking accounts, and ensuring client satisfaction, was integral to my