Responsible for responding to messages, emails, and chats via the Zendesk platform. Overseeing processes, agents, and their management. Processing order customizations and cancellations. Tracking shipments and handling incidents.
G
Audio translator from Spanish to English
Go Global Argentina
May 2020 - Jul 2020(3 months)
Translation and transcription of audio content from Spanish to English. Adaptation of specific terminology based on the context of the material. Meeting strict deadlines while maintaining high quality standards.
P
English teacher
Proidiomas C.A
Oct 2019 - Mar 2020(6 months)
Planning and conducting engaging lessons tailored to the A1 proficiency level. Continuously assessing student progress through written and oral exams. Fostering a participatory learning environment, with a focus on fluency and confidence in speaking.
F
English teacher
FUNDEIM - ACEIM
Sep 2018 - Jul 2019(11 months)
Managing diverse groups by applying multi-level teaching techniques to accommodate different learning paces within the same classroom. Teaching independent learning strategies, enabling students to effectively integrate the language into their daily routines. Creating a collaborative learning environment that encourages the exchange of professional and personal experiences in the target language.