• Partnered with social media specialists to drive audience growth and
engagement on TikTok and Instagram.
• Managed end-to-end content pipelines using Google Sheets to ensure
organizational excellence.
• Supported strategic marketing initiatives for 9 months, focusing on
measurable channel expansion.
A
Cold Caller
Agency Setters
Jan 2022 - Dec 2023(2 years)
Experienced Cold Caller for real estate campaigns.
Call Auditor
Humanatic
Dec 2018 - Nov 2021(3 years)
• Quality Assurance (QA) Analyst Conducted comprehensive call
audits to ensure service quality and compliance with operational
standards.
• Monitored and evaluated agent performance to maintain high
levels of customer satisfaction.
• Analyzed service call data to identify bottlenecks, improving
quality scores by 15%.
Education
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0% verified
U
Systems Engineer
Universidad Bicentenaria de Aragua (UBA)
Sep 2013 - Aug 2018(5 years)
I studied systems engineering for 5 years but trained in the area of digital marketing, combining both professions.