Enrique Hernandez

Enrique Hernandez

About

Detail

Healthcare Operations Coordinator | NFPT Certified Personal Trainer (CPT) | Client Success | Bilingual (English/Spanish)
Colorado, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Insomniac Events
    Co-Promoter
    Insomniac Events
    Jun 2026 - Current (5 months)
  • Foresight Mental Health
    Therapy Operations Coordinator
    Foresight Mental Health
    Nov 2025 - Apr 2026 (6 months)
    - Managed high-volume scheduling and sensitive client information in a remote healthcare environment.

    - Verified insurance eligibility and patient information while following privacy and documentation procedures.

    - Processed client intakes and triaged cases to appropriate providers.

    - Communicated with clients via phone, email, and chat while maintaining accurate records.
  • Daily Apple Clinic
    Appointment Scheduler
    Daily Apple Clinic
    Jun 2025 - Current (1 year 5 months)
    - Scheduling appointments for new and existing patients. - Cold email outreach to potential businesses.
  • Daily Apple Clinic
    Sales Representative
    Daily Apple Clinic
    Jun 2025 - Oct 2025 (5 months)
    - Scheduling appointments for new, and existing patients.
    - Cold email outreach to potential businesses interested in Direct Primary Care
    - Collaborating with non-profit organizations to offer low cost care for migrant families.
    - Maintained CRM records and client communications.
    - Coordinated scheduling and intake processes while handling sensitive patient information.
  • Blackspy Marketing
    Social Media Ambassador
    Blackspy Marketing
    Jan 2023 - Current (3 years 10 months)
    - Promote local events on social media
  • Blackspy Marketing
    Social Media Manager
    Blackspy Marketing
    Jan 2023 - May 2025 (2 years 5 months)
    ● Created and managed social media content across multiple platforms including Facebook, Instagram, and TikTok
    ● Developed marketing campaigns to increase brand awareness and audience engagement
    ● Scheduled and published promotional posts, event announcements, and advertisements
    ● Responded to customer inquiries and messages through social media channels
    ● Analyzed engagement metrics and adjusted content strategies to improve performance
  • Connect for Health Colorado
    Customer Service Representative
    Connect for Health Colorado
    Nov 2022 - May 2025 (2 years 7 months)
    - Assisted members with healthcare applications and account access issues.

    - Troubleshoot account and login-related problems while maintaining data accuracy.

    - Handled sensitive customer information in accordance with CMS compliance requirements.

    - Documented customer interactions and case resolutions within established procedures.
  • USA Vein Clinics Vascular Fibroid and Oncology Centers
    Patient Care Coordinator
    USA Vein Clinics Vascular Fibroid and Oncology Centers
    Sep 2020 - Jul 2022 (1 year 11 months)
    - Scheduling medical appointments for patients.
    - Insurance verification.
    - Language translation.
  • Webhelp
    Customer Service Representative
    Webhelp
    Aug 2019 - Jan 2020 (6 months)
    - Answering phone, email, and chat inquiries.
    - Troubleshooting products.
    - Marketing.
  • Fruttery
    Sales Associate
    Fruttery
    Jan 2017 - Sep 2017 (9 months)
    - Take orders and serve tables.
    - Executing pastry orders for catered events and accommodating special requests.
    - Maintaining all kitchen areas cleaned.
    - Social media marketing for products.
  • M
    Operations Manager
    Mix Group DJs
    May 2015 - May 2021 (6 years 1 month)
    - Managed daily business operations and event scheduling.

    - Coordinated DJs, equipment setup teams, and event logistics.

    - Communicated with clients to confirm event details, timelines, and special requests

    - Handled invoicing, payments, and customer service inquiries

    - Scheduled staff shifts and managed team assignments for events

    - Ensured events were executed smoothly and on schedule
  • M
    Disk Jockey
    Mix Group DJs
    May 2010 - May 2021 (11 years 1 month)
    - Preparing all equipment accurately for live performance. - Social media management. - Coordination of events with customers over the phone and accommodating personal requests.
Education verified_user 0% verified
  • Inter American University of Puerto Rico Bayamon
    Inter American University of Puerto Rico, Bayamon
    Inter American University of Puerto Rico Bayamon
    Jan 2017 - Dec 2018 (2 years)