Enrique Baynosa de la Piedra Appointment Setter

Jobs 0% verified

College Admission Specialist (Appointment Setter)

egelloC

Feb 2024 - Apr 2026 (2 years 3 months)

• Followed up leads through outbound outreach, consistently booking 18-25 qualified advisor appointments • Improved booking and show-up rates through optimized follow-up strategies and customer communication • Maintained CRM record and updated customer pipelines using Close CRM • Called 150-300 leads to qualify based on customer fit, interest, and enrollment requirements daily.
Travel Advisor 1

Concentrix

Dec 2022 - Oct 2023 (11 months)

• Assisted customers with travel bookings, handling 70+ daily inquiries while maintaining high customer satisfaction via inbound calls, text and email. • Resolved complex travel issues and upsold services, contributing to increased revenue per transaction. • Delivered accurate information and solutions under pressure, improving customer retention and experience.
H

Healthcare Sales and Customer Service Associate

Jul 2021 - Oct 2022 (1 year 4 months)

• Handled inbound and outbound healthcare sales inquiries, converting prospects into active customers. • Explained plans, benefits, and pricing clearly, improving customer understanding and enrollment rates. • Maintained compliance with healthcare regulations while achieving sales and service targets.
Billing / Technical / Sales Customer Service Representative

Transcom

Nov 2016 - Dec 2018 (2 years 2 months)

• Handled billing, technical support, and sales concerns in a fast-paced call center environment. • Assisted customers with troubleshooting and upselling services, contributing to overall sales targets. • Maintained strong communication and problem-solving skills while handling high call volumes daily.

Education 0% verified

Enrique Baynosa de la Piedra

About

Detail

Timeline

Résumé