ENOCK NYABUTO
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ENOCK NYABUTO

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SECRETARY'S ASSISTANT
Nairobi County, Kenya

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Résumé

Jobs verified_user 0% verified
  • O
    SECRETARY'S ASSISTANT
    OMAMBIA AND ASSOCIATES
    Apr 2023 - Mar 2024 (1 year)
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. • Responded to inquiries from callers seeking information. • Kept reception area clean and neat to give visitors positive first impression. • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation. • Communicated with customers via phone and email to confirm deliveries and respond to inquiries. • Managed filing system, entered data and completed other clerical tasks. • Managed phone and email correspondence and handled incoming and outgoing mail and faxes. • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming an
  • C
    CUSTOMER SUPPORT AGENT, CLOUDWORKERS
    Jan 2023 - Sep 2023 (9 months)
    • Delivered customer service via chat, email, and social media. • Managed multiple interactions, maintaining professionalism.
  • TestGorilla
    Customer retention skills
    TestGorilla
    Feb 2023 - Feb 2024 (1 year 1 month)
    • Implemented customer retention strategies, resulting in increased customer satisfaction and loyalty. Technical proficiency • Utilized advanced proficiency in various software and tools relevant to the industry.
Education verified_user 0% verified
  • C
    Computer networking (Coursera)
    Aug 2023 - Sep 2023 (2 months)
  • T
    Technical support Fundamentals (Coursera)
    Aug 2022 - Jun 2023 (11 months)
  • Multimedia University of Kenya
    BACHELOR OF SCIENCE IN IT
    Multimedia University of Kenya
    Sep 2021 - Current (3 years 10 months)
  • M
    KENYA CERTIFICATE OF SECONDARY EDUCATION
    Malava Boys High School
    Jan 2017 - Jan 2020 (3 years 1 month)